Host/hostess
6 days ago
At Sparrow Hotels, our core purpose is to create an environment for people and communities to flourish. We strive to be responsible to our guests, clients and staff through social responsibility, community investment, sustainability, design and innovation.
**We are excited to be recruiting for a Host/Hostess at our amazing property The Wood Tavern, within the Norwood Hotel.**
**Shifts will be during the day during the week and on weekends**
The Norwood Hotel has always been an innovative leader in the hotel industry. The Norwood Hotel has an interesting and diverse history dating back to the latter part of the 1800’s. The earliest records available indicate a photograph of the hotel in 1895. In 1937, the Hotel came under the ownership of the late Merle Sparrow and has been operated by the Sparrow family ever since. This longevity in ownership makes the Norwood the oldest operated family hotel in Manitoba and one, if not the oldest in all of Western Canada.
**Job Overview**:
The Host is the first point of contact for guests, creating a warm and welcoming atmosphere. This role is responsible for greeting and seating guests, managing reservations and waitlists, and coordinating with the serving team to ensure smooth service. The Host provides attentive and friendly guest service, helps maintain the flow of the dining room, and represents the hotel with professionalism and hospitality.
**Duties**:
1. Responsible for dining room knowledge - be aware of all tables and seat numbers.
2. Conducts guest seating.
3. Answers restaurant telephone.
4. Makes reservations.
5. Ensures efficiency, timeliness, and professionalism at all times.
6. Assists all fellow employees as required to maintain teamwork standards.
7. Performs general cleaning duties for the front of the restaurant and immediate lobby area.
**What you bring to the table**:
1. Must be 18 - Direct Host/Hostess experience in a fast-paced, busy restaurant environment is considered an asset.
2. A positive and hardworking attitude, as well as a professional appearance and an energetic and outgoing attitude.
3. Ability to effectively communicate with team members.
4. The ability to stay focused in a high volume, fast-paced industry and ensure accuracy and procedures are followed.
**Join us in delivering an outstanding dining experience while showcasing your skills in hospitality**
**Job Type**: Part-time
Pay: From $15.80 per hour
Expected hours: 24 - 40 per week
**Benefits**:
- Company events
- Flexible schedule
- On-site parking
**Experience**:
- Host/Hostess: 1 year (required)
Work Location: In person
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