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When applicable, Bombardier promotes flexible and hybrid work policies._
**Why join us?**:
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier’s Benefits Program**:
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
- Insurance plans _(Dental, medical, life insurance, disability, and more)_
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program
**What are your contributions to the team?**:
The Contract Management Agent in BIS (IT) Procurement at Bombardier manages major global contracts with key IT suppliers. Their main responsibility is overseeing the commercial relationship to ensure contract compliance and service delivery. They collaborate with internal teams (BIS, Finance, Legal) to resolve issues and align supplier strategies with Bombardier's goals. The role also supports cost reduction by maximizing contract value and preventing extra costs. Occasionally, the agent may guide or train new team members and contributes to the department’s overall performance.
Key responsibilities:
- Manage overall supplier relationships and governance globally
- Monitor supplier performance and compliance with contracts
- Review contract terms, commercials, and service forecasts
- Resolve collaboration issues with suppliers (structural/process)
- Ensure strategic alignment between supplier and Bombardier/BIS/IGS
- Lead executive review meetings with internal leadership and suppliers
- Handle service adjustments (adds, reductions, changes) in collaboration with BIS
- Lead contract changes, renewals, claims, or terminations with Legal and Finance
- Conduct audits to ensure supplier compliance with security and contractual guidelines
- Perform price and service benchmarks to identify cost-saving opportunities
- Report audit and benchmark results to leadership
- Track Bombardier’s own obligations (e.g., invoice payments, project commitments) and act on discrepancies
**How to thrive in this role?**:
- You hold a bachelor's and/or master’s degree in Commerce, Business Administration, Business Law, IT and/or have extensive experience in strategic sourcing and supply chain;
- You have a minimum of five (2) years of relevant experience IT contract management/ IT procurement (an asset)
- You have experience with managing IT outsourcing contracts
- You have solid IT knowledge related to Application, Infrastructure, Workplace and Networking services
- You have experience within a global sourcing environment and with Service Integration Interfaces
- You understand legal terminology; ability to draft clauses would be considered (asset);
- You are proficient with Microsoft Office Suite (Word, Excel, PowerPoint and Project)
- You have strong language skills in French and in English, written and spoken.
- You demonstrate strong communication abilities,
- You are results oriented, analytical, innovative and a team player.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** Supply Chain Agent - Contract Management
**Primary Location**Administrative Centre (CA)
**Organization**Aerospace Canada
**Shift** Day job
**Employee Status**Regular
**Requisition** 8316 Supply Chain Agent - Contract Management
