Food & Beverage Partner Lead (Supervisor)

6 days ago

Kanata, Canada Brookstreet Hotel Corporation Full time

Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?
The Food and Beverage Partner lead will assist and direct food and beverage partners in providing sensational experiences for our guests.
THIS IS A FULL TIME POSITION
The position will be mostly PM shifts (11am - 7:30pm or 3:00pm - close)
**Reports To**: Food and Beverage Operations Manager
**You will have the following qualifications**:

- Previous Food and Beverage leadership experience
- Previous Point of Sale system experience (Micros Simphony)
- Computer literate in Microsoft Office
- University/College degree in a related discipline
- Excellent communication and organizational skills
- Experience in Partner coaching and development
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work as part of a team
- Strong attention to detail

Responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Supervise the F&B Outlet Partners in all aspects of the department and ensure service standards are followed
Handle guest concerns, reacting quickly and professionally
Have full knowledge of all menus and promotions
Ensure Partners have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Ensure that all Health and Safety policies and procedures are practiced
Motivation of partners to perform at their highest abilities
Provide support and leadership to Food and Beverage outlets partners and other departments

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