Current jobs related to Relief Clerk - Waterloo - Region of Waterloo

Relief Clerk (Community Services)

**Job Number**:2318

**Job Type**: Casual
**Temp Contract Length**:
**Location**: 99 Regina St S - Public Health & Community Serv
**Job Category**: Administration
**Number of Positions**:4
**Department**: Community Services Administration
**Division**: Community Services
**Hours of Work**: 35
**Union**: OTHER
**Grade**: Part Time/No Full Time Equivalent Grade 004
**Salary Range**: $26.92 per hour

**About Us**

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we focus on equity, inclusion, and sustainability. Our mission is to provide essential services that enhance the quality of life for all residents, while our core values emphasize caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

Dish with One Spoon Wampum:

- Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

- Recognizing our shared humanity and land
- Taking only what we need
- Leaving some for others
- Keeping the dish clean
- This agreement underpins our vision, mission, and core values, and reinforces our dedication to meaningful reconciliation and equity.

**The Role**
- Provides clerical, administrative, reception, and finance related support on an interim basis or for special assignments.- As an integral member of our relief clerk pool, you will be providing support to a department of over 800 people, in at least four locations. You must be available to work a minimum of three days a week during regular office hours. This position will require travel to all parts of the Region to provide service. A number of the positions covered will be front line positions working directly with members of our community.**Duties/Responsibilities**
- Provides administrative support, including meeting agendas, minutes, and follow-ups; typing and data entry; training registration; scheduling; room bookings; photocopying; faxing; processing mail and courier packages; tabulating data; filing and file transfers; and maintaining bring forward systems.
- Provides finance-related support, including processing and issuing payments and receipts; reconciling invoices; preparing and forwarding cheque requisitions.
- Schedules clients into appointments, orientation sessions, workshops, and programs. Creates and sends confirmation letters. Sets up client testing. Distributes client payments.
- Maintains stock and distributes forms and brochures/publications.
- Monitors, orders, and stocks office supplies.
- Receives direction, guidance, and assignments from management and other staff. Exchanges information with program and other Regional staff.
- Distributes client cheques as per protocols, and maintains petty cash, up to $1,000. Maintains equipment used for own work in good condition and reports problems to supervisor.
- Performs related duties as assigned.

**Knowledge, Skills, and Abilities**
- Knowledge of office procedures, word processing, and communication skills acquired through a Grade 12 education and 2 years of customer service and/or administrative experience.
- General knowledge of departmental program areas; ability to learn specific policies, procedures, and protocols.
- Ability to work independently and as an effective team member.
- Ability to demonstrate initiative and adapt to shifting program needs, deadlines, and priorities when providing assistance to management and staff. Ability to collect, compile, and report information for assigned projects.
- Ability to clarify, resolve, and follow up on problems.
- Communication, interpersonal, and customer service skills to relate effectively with all levels of staff, clients, and members of the public, who may be upset/emotional; and respond clearly and concisely to program inquiries from staff, community agencies /institutions, and the public. Ability to handle confidential information discreetly.
- Computer skills with ability to use software such as Microsoft Office, databases, and the Internet.
- Ability to travel to locations within Waterloo Region.
- Ability to support and demonstrate the Region’s values.
- The Region of Waterloo is committed to providing accommodations throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (519) 575-4400, TTY number (519-575-4608) to request an alternate format.