Medical Receptionist

3 days ago


Toronto, Canada Headlands Research Full time

Overview:
**The Role**

Toronto Memory Program is looking for a Medical Receptionist to provide efficient clerical and administrative support in a highly professional and caring mannger.

**This Medical Receptionist role will be based in Toronto, ON (North York) and is a full time position.**

**Responsibilities**:

- Greet clients (i.e. patients, caregivers, visitors) and provide support as required.
- Answer incoming calls and redirect appropriately. Check and distribute voice mails.
- Schedule appointments utilizing PS Suite TELUS EMR
- Complete OHIP billing and assist with resolution of errors and omissions
- Arrange OTN video call appointments as required
- Conduct appointment reminder calls as per procedure
- Ensure patient questionnaires have been received prior to new patient appointments
- Prepare daily billing sheets for physicians
- Act as a back-up for other medical receptionists and medical records clerk
- Obtain patient demographics and verify health card information at each visit
- Follow meaningful Use guidelines for electronic medical records
- Scan patient information into EMR
- Monitor and review physician schedules
- Other duties as assigned

Qualifications:

- High School Diploma
- Minimum of 3 years in a similar role, preferably within the medical field
- Experience with OHIP submissions
- Excellent verbal communication, customer service and teamwork skills
- Excellent organizational skills, ability to multi-task with attention to detail
- Strong Microsoft Office skills
- Previous experience with PS Suite TELUS EMR Scheduling an asset
- Medical terminology an asset

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. We’re an exceptional family of next-generation clinical trial sites, integrating cutting edge technology and high-quality support services, and significantly expanding participant engagement Founded in 2018, our company operates 21 clinical trial sites in the US and Canada with rapid plans for expansion.



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