Clerk Registration Switchboard

**Salary**: The salary range for this position is CAD $27.56/Hr. - CAD $27.56/Hr. Article Flag: Mandatory Vaccination Please Note:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Summary:
**The Providence Health Care’s Health Information Management Administration team is hiring**

**Learn more about the Health Information Management team, check us out **here**.**
- We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations._

**What does the Health Information Management team do?**

Health Information Management (HIM) is a leader in the collection, storage, and distribution of patient information within British Columbia. Our dedicated team of professionals are some of the first points of contact at Health Organizations sites. As a consolidated Lower Mainland department of Providence Health Care, HIM has staff at about 40 geographically dispersed locations across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health.

Approximately 1,450 staff working the following Service Areas: Registration, Records Management, Transcription Services, Health Information Exchange, and Coding. Additional Corporate Services include: Strategic Planning, Projects & Business Optimization, Culture & Communications. There is room for growth and development and we aim to support our teams to flourish.

**What you'll do**:
Reporting to the Coordinator and/or designate, perform a variety of registration and switchboard functions such as:

- Registering patients (including inpatients, outpatients, ambulatory care patients and emergency patients) in the computerized admission/discharge/transfer system.
- Process preadmissions, admissions, and discharges.
- Receives payments for non-resident and self-pay charges and medical/surgical supplies; issues receipts; explains hospital policy regarding deposits and room differentials.
- Operate the computerized telephone exchange.
- Locate personnel through the use of pagers, answering services and the public address systems.
- Respond to emergencies by methods such as calling established codes.
- Perform other related clerical functions as required.

Qualifications / Skills and Education:
**Education and Experience**:

- Grade 12 and two years' recent, related experience or an equivalent combination of education, training and experience.

**Skills And Abilities**:

- Ability to keyboard at 40 w.p.m.
- Knowledge of and/or experience with medical terminology.

Duties and Responsibilities:

- **
State-of-the-art** facilities**: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
- ** A competitive salary**:$27.56 CAD
- ** Inclusive culture**: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.