Optical Associate

If you have a passion for style and helping customers find their perfect fit, as well as experience in retail customer service, we'd love to hear from you. Come and join us at **Optiks International Maple Ridge**, partners of solis optics - a division of FYihealthgroup, as an **Optical Associate**.

When you join solis optics, you'll see that this is more than just a job. We value our people and offer the chance for you to grow personally and professionally.

**Why You Should Join Us**

With over 50 partner locations across Canada, solis optics is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops and we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience.

Our locations carry Canada's largest selections of designer eyewear. At Solis Optics, we believe everyone should have access to the eyewear brands they love at a price they can afford. Our goal as your one stop shop is to offer quality products at great value and provide an enjoyable retail experience.

Join our team at solis optics and help us in creating a remarkable customer experience and finding a frame for every face.

**How You'll Benefit**:

- A comprehensive total rewards package
- Competitive wage and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters a sense of collaboration
- Ongoing training and development opportunities

**The Role**:
Optiks International Maple Ridge is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate.

The Optical Associate plays a critical role within solis optics and is crucial to our success by delivering world-class service to our customers. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience.

This position is a **full-time r**ole**working **30-40**hours** per week, **Monday to Saturday**.

**What Will You Be Doing?**
- Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
- Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit your client's aesthetic and performance needs
- Interpreting optical prescriptions as written by an optometrist
- Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients
- Placing Contact Lens orders and assisting with fittings
- Billing the patient, their medical service provider and other third parties
- Managing appointment bookings, prescription printouts and billing and payments
- Warmly greeting patients as they enter our clinic
- Upholding excellent customer service standards using your charisma and problem-solving skills

**What Do You Bring?**
- Previous experience in a customer-facing, preferably retail environment preferred
- Previous optical experience is considered an asset
- Passionate about customer service
- A high level of comfort using technology and computers
- A great communicator who can provide exceptional patient care
- Able to multi-task in a fast-paced environment

We appreciate your interest in solis optics and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information

solis optics is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. We're committed to being more than just a workplace, emphasizing opportunity, diversity, equity and inclusion. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.
- FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected compensation for this position is $18-19 per hour considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth._