Arena Operators

Opening Statement
We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah
- nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land.

Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government. Kingstonians enjoy a high quality of life with access to world-class education and research institutions, advanced healthcare facilities, affordable living and vibrant entertainment and tourism activities.

Position Summary
Reporting to the Supervisor, Recreation Facilities, the Arena Operator is responsible for the safe and efficient operation and maintenance of recreation facilities for the City of Kingston.
Main duties of this position include ice installation, removal and maintenance; general building custodial and maintenance duties; monitor building, refrigeration and environmental systems. The Arena Operator will also address and respond to inquiries from the public and facility users, and will ensure compliance with health and safety requirements in all aspects of the work.

KEY DUTIES & RESPONSIBILITIES

Maintain the safe and efficient operation of recreation and leisure arena facilities.

Perform ice installation/removal and maintenance including operation of the ice maintenance equipment and the ice re-surfacer in accordance with established procedures/practices and health and safety procedures.

Monitor refrigeration plant and building systems and record readings.

Patrol building to check for problems, safety hazards or improper operation of facility and equipment; Ensure corrective action and/or escalate issues as required.

Provide excellent customer service to all users/visitors to the arenas by answering questions, resolve issues and document incidents as required.

Perform monthly checks to emergency fire equipment to ensure safe operating parameters.

Complete ice line, logo and facility painting and repairs.

Place supply orders for approval.

Regularly monitor and clean facilities including; arenas, change rooms, washrooms, viewing areas and foyers.

Provide facility monitoring/set-up/take-down services for special events and large scale recreational programs such as public skating, trade shows, junior hockey games, carnivals, tournaments, shows etc.

Perform winter maintenance duties such as snow removal, salting and sanding outdoor entrances and exits surrounding the facility.

Complete required incident/accident reports on the appropriate forms and submit to the Supervisor.

Participate in department meetings, initiatives and training activities.

Act in accordance with federal and provincial legislation as well as corporate and departmental policies and procedures. Demonstrate commitment to ensuring a respectful and safe workplace.

Other duties as assigned
Qualifications, Competencies
High School (Grade 12) diploma or equivalent.

Two (2) years’ experience working in arena/recreation facilities would be preferred.

Experience with the installation and maintenance of ice, including the operation of arena and cleaning equipment (e.g. floor scrubber) an asset.

First Aid and Automated Electronic Defibrillator certification must be obtained within sixty (60) days of employment at the employees’ expense.

Passing of associated written testing is required, in order to move forward to the interview stage.

**Must demonstrate corporate competencies**: Customer Focus, Results Orientation, Integrity, and Teamwork.
Skills, Abilities, Work Demands
Ability to obtain Certified Ice Technician Certification or any associated training courses in the CIT Program, Certified Pool Operator (CPO) considered an asset.

Knowledge of Microsoft Office an asset.

Ability to operate an ice re-surfacer; (Zamboni, Olympia) ice edger’s and white wash unit.

Self-starter with the ability to work under mínimal supervision combined with ability to be strong team player.

Excellent customer service and communication skills.

Knowledge of building operations such as maintenance/cleaning and monitoring building systems.

Strong attention to detail.

Able to perform the essential duties of the job including heavy lifting.

Ability to work rotating shifts including days, evenings, weekends and holidays.

Must possess and maintain a valid Class ‘G’ driver’s licence with no more than 3 demerit points.

Closing Statement

Your resumé must demonstrate how you meet position requirements. Please upload to your profile any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position. We thank all who apply, however, only those selected for further consideration will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.