Technical Producer

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Technical Producer **(Contract)**

The Technical Producer supports the AV and production service delivery for an inspiring array of live in-person, virtual, hybrid corporate meetings and events at Sun Life. A creative solutions expert, the producer guides and influences business partners on the design, strategy and service selection for events that utilize various virtual platforms both internal conference centres as well as external venues around the world. Using astute production and technical expertise, the producer ensures the event production services are delivered at a high-quality standard and professional caliber. T. The producer thrives in high-pressure circumstances and can adapt to last minute requests and changes with superb customer service skills. The producer is experienced in hands-on technical event delivery (audio, video, networking, streaming, lighting, staging, rigging and other technical service operation) as well as assigning services, resource scheduling, sourcing suppliers and vendors and steering business partners on the most effective solutions to deliver program requirements. A robust understanding and experience in in-person, virtual and hybrid production coordination from a technical perspective is critical to this role.

The producer reports to the Senior Manager, AV Services (People Manager) as well as receives support and direction from Production Manager and Broadcast Manager (Practice Managers). The producer works closely with members of the technician team, as well as the Producing, Multimedia and Operations teams in the delivery of our overall department initiatives.

**What will you do?**
- Leading and supporting business partners and event team members to deliver innovative production solutions that drive business results through engaging presentations and experiences in conference centres and in offsite locations.
- Leading and supporting the hands-on planning and execution of events, including online and/or on-site event delivery, directing internal and external teams and talent to ensure the seamless execution of the event agenda. This includes hands-on production management, budget management, A/V vendor engagement, show calling and technical service delivery supervising all production services vendors/suppliers according to Sun Life guidelines, including preferred AV services vendors, venues with in-house AV services and virtual event platform integrations for hybrid events.
- Technical operation of virtual event platforms, broadcast, audio and video equipment and integrations, multi-channel systems and video editing capabilities, as well as the ability to learn new equipment, systems and platforms.
- Production management through department systems, invoicing, expense and time tracking, and reporting on business savings. Obtaining approvals and forecasting costs for events. Ensuring production financial administration including processing payment requests, purchase orders, chargebacks and reconciliation and reporting for all event related costs is properly completed and review work by other team members.
- Adhering to company policies and industry best practices for the production processes, pre, during and post-events
- Commitment to continuous improvement with the aim of making processes as efficient as possible, while delivering quality results

**What you need to succeed?**
- You have 5+ years of advanced technical expertise in an event environment, production managing and/or producing exceptional experiences for online and in-person corporate audiences.
- You’re a well-accomplished event technician with highly honed skills and an inspiring track record of troubleshooting under pressure, knowledgeable with a wide range of media, platforms and venues, regularly working in close collaboration with event planning, and multimedia teams.
- You’ve got experience leading partners, suppliers and teams to deliver high quality work.
- You have excellent customer service and communication skills and can put partners, executives and colleagues at ease in high-pressure situations.
- You regularly show initiative and drive, as a self-starter you’re confident in your abilities and decision-making. You have an excellent track record in fast paced, deadline driven, high-volume and live production environments.
- You have an exceptional attention to detail, with advanced production manageme