Mgr, Community Invest

**49325** - **Toronto** - **Regular** -**

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One

Through collateral relationships with respect to the Director, Corporate Communications and within approved corporate strategies, provide the following:

- Lead the delivery of internal communications as part of the Corporate Communications team to deliver internal communications regarding Hydro One involvement in community outreach programs and charitable programs.
- Manage the development and execution of multiple internal communication strategies and programs in support of Hydro One’s corporate goals and Core Values.
- Manage and supervise staff engaged in the delivery of internal communication programs and projects.
- Plan, schedule, organize and assign work to ensure that quality and accuracy of work are maintained and on schedule.
- Provide detailed strategic internal communications advice and operational support to People and Culture and other departments by leading a variety of communication programs and initiatives.
- Ensure availability of appropriate resources for the completion of communication programs. Ensure scope and policy changes, new work methods and program/project objectives are effectively introduced to staff.
- Develop, promote and maintain internal communication policies and strategies related to Hydro One standards for all communication activities, events and products.
- Manage communications activities including the development of the employee communications strategy that takes a holistic approach and supports People and Culture, Executive Office across a broad range of platforms and activities.
- Implement broad initiatives to improve internal and external communication for lines of business including Lines and Forestry, Customer Operations, Occupational Health and Safety, Sponsorship, People and Culture.
- Provide support to various lines of business by providing internal communications advice and support to ensure programs meet their communication goals and to ensure that program messaging and product image is clear, professional and consistent for Hydro One customers and stakeholders.
- Contribute to the design and development of policies, strategies, standards and integrated plans for communication programs.
- Provide communications, planning and support services to Business Units to enable communication related process redesign and the improvement and the implementation of business change programs.
- Carry out statistical analysis and provide reports and data for corporate purposes, as required.
- Perform analysis and measure internal communication performance data to ensure that communications activities are effective and targeted.
- Manage project budgets and maximize the impact of each communication dollar by negotiating best rates. Supervise agencies, outside suppliers and employees to deliver all projects on time, on spec and on budget.
- Work with external companies and consultants to monitor their operations and persuade them to change their methods and procedures and comply with all legal and communication requirements to one suitable to Company needs.
- Develop and execute communications and programs that will increase employee engagement.

**Managerial Accountabilities**

Manage the unit and achieve the approved programs and targeted results through:

- Maintaining a team who n capable of producing the outputs required:

- Ensure subordinates are able and willing to produce the desired output, and that reporting managers continually improve the processes for achieving the outputs
- Assess staff capability to do the required work, now and in the future
- Conduct personal effectiveness reviews of subordinates managers/specialists to build relationships and trust, and to improve effectiveness
- Mentor and counsel subordinates-once-removed
- Develop and manage a multi-faceted Community Investment strategy that is aligned with corporate and brand strategy.
- Lead a cross-functional team to ensure Hydro One fulfills its obligations to maintain the Canadian Electricity Association (CEA) Sustainable Electricity Company designation.
- Identify and coordinate efforts to promote volunteerism among employees and pensioners such that Hydro One is understood to be an active and community involved company.
- Coordinate the review and responses to employee-generated Citizenship proposals.
- Help develop and deliver key community citizenship positions and messages for internal and external stakeholder