Circulation Clerk

**Ignite curiosity and spark smiles as a Circulation Clerk with the Bracebridge Library**

***:
**CORE DUTIES AND RESPONSIBILITIES**:
1. Greets patrons in a warm, welcoming, and respectful manner.

2. Registers, renews, and modifies library membership determining eligibility and membership type.

3. Registers patrons for library programs and maintain registration lists.

4. Registers patrons for CELA and/or Visiting Library Service.

5. Assembles, promotes, and distributes Program Guide, promote upcoming programs, collections, resources, and library services.

6. Provides informal instruction and assistance to build skills of library users, including the use of self-check equipment, library website and library catalogue.

7. Performs basic to moderate searches in the ILS at patron’s request and directs patrons to the correct area, service, or staff member. Providing basic reader’s advisory services.

8. Checks out and renews library materials.

9. Places holds for patrons and manages hold shelf.

10. Collects items from the book bin, checks items for damage, and checks in materials.

11. Processing daily reports including holds, overdue and billing notices. Bills and contacts patrons about lost and/or damaged items.

12. Attempts conflict resolution/resolves customer service issues, within the scope of library policies, before referring them to the Management Team.

13. Completes opening and closing procedures, including ensuring security of the Library facility.

14. Helps public with printers, scanners, and photocopier.

15. Manages payment transactions and open and closing the till.

17. Maintains general cleanliness of the circulation area.

18. Modifies item records.

20. Assesses and preforms minor repairs to damaged items when appropriate.

21. Assists with Technical Services and Information desk as required, at the discretion of the Circulation Coordinator/CEO.
- Assists with major library events.
- Performs other duties as required to support library operations.

**QUALIFICATIONS REQUIRED**:
1. Ontario Secondary School Diploma, or equivalent. Library related education or experience would be considered an asset.

2. Ability to use an automated library system, is considered an asset.

4. Ability to project a positive, helpful image to the public.

5. Ability to cooperate with other staff to ensure effective and efficient delivery of library service.

6. Strong work ethic with the ability to work independently, under pressure and with keen attention to detail.

7. Excellent people skills including the ability to work effectively in a team environment and to exhibit courtesy, tact, and diplomacy in dealing with the public, Town officials, Board members and other members of staff. Ability to always adhere to confidentiality requirements.

8. Possess the physical ability to perform the essential duties of the job.

9. Ability to provide an acceptable current criminal reference check.

10. Demonstrated commitment to continuous professional development.

11. Experience working within a Library is considered an asset.

**PHYSICAL DEMANDS AND WORKING CONDITIONS**:
1. Requirement for sufficient physical ability and mobility to work in an office/library setting.

2. Ability to sit or stand for prolonged periods of time.

3. Required to view a computer screen for extended periods of time.

4. Ability to routinely lift and move shipments in boxes up to 20 kg.

5. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.

6. Work is conducted near staff-used printer/fax/copier with frequent exposure to paper fibres and dust.

**REPORTS TO**:Circulation Coordinator

**HOURS AND COMPENSATION**:
**Total hours**: Two positions available. Part-time, 28 hours per week, per position. Shift work will be required, including evenings and weekends.

**Compensation**:$20.62 - $24.11 per hour, commensurate with education & experience.

**Closing**:This posting will remain open until the positions are filled.

**Start date**:ASAP

**Bracebridge Library**

94 Manitoba Street

Bracebridge, Ontario P1L 2B5

Attention: Kelly Fry, Circulation Coordinator

**Job Type**: Part-time

Pay: $22.71-$26.57 per hour

Expected hours: 28 per week

**Benefits**:

- Employee assistance program
- Extended health care
- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2024-01-29