Field Service Technician

12 hours ago


Halifax, Canada Memofix Full time

**OUR COMPANY**:
Now celebrating our 35th year in technology and hardware support. Memofix is a trusted provider of B2B and home repair.

We specialize in delivering prompt, reliable, and high-quality support to our customers in the comfort of their homes. As demand grows, we’re looking for skilled and dependable Contractor technicians to join our team on a per-ticket basis

**Duties**
- Contact the client to schedule a visit.
- Perform repairs on the customer Displays In-Home and B2B.
- Leave a professional view for the client.
- Ensure the defective parts are shipped back within the SLA.
- Ensure all necessary tools and protective gear are clean and ready.
- Ensure to arrive to the client site within the scheduled time window.
- Provide exceptional customer service by addressing client concerns and ensuring satisfaction with services rendered.
- Maintain communication with dispatch regarding job status.
- Supervise and mentor junior technicians, fostering a collaborative work environment.
- Maintain a clean and organized work area, adhering to safety protocols.

**Requirements**:

- Proven experience in display repair and in-home service work.
- Strong diagnostic and technical skills.
- Ability to manage time and travel efficiently.
- Excellent communication and customer service skills.
- Valid driver’s license and reliable transportation.
- Own tools and equipment preferred.
- Ability to pass a background check.

**Job Type**: Casual

**Benefits**:

- Casual dress
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Work Location: On the road

Expected start date: 2025-06-02



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