Retail Associate

6 days ago

Edmonton, Canada Inland Industrial Supply Full time

**About the Job**

We are looking for a dependable, customer-focused Retail Associate to join our team at the Liquidation Centre located at our Edmonton office. This role is instrumental in delivering a positive shopping experience by providing exceptional in-store service, processing orders, and supporting inventory and sales functions.

**Key Responsibilities**
- Greet and assist customers in the retail store with purchases, product inquiries, and orders
- Process customer sales quotes, retail transactions, service returns, and special orders
- Provide accurate product information and prepare quotations as needed
- Maintain a clean and organized retail space, including product displays and signage
- Collaborate with warehouse and sales teams to fulfill customer needs and resolve concerns
- Stay informed about current promotions, inventory levels, and product knowledge
- Participate in inventory counts and restocking
- Perform other retail and operational tasks as assigned

**Skills and Abilities**
- Strong customer service and interpersonal skills
- Ability to prioritize tasks and manage workload efficiently
- Comfortable working in a high-traffic retail environment
- Strong organizational skills and attention to detail
- A high sense of urgency and problem-solving mindset
- Ability to work both independently and within a team

**Qualifications**
- Minimum 2 years of experience in retail, customer service, or sales
- Proficiency in Microsoft Office and Outlook
- Experience working with POS systems or ERP platforms (SAP experience is an asset)
- Knowledge of safety and construction products is an asset but not required
- Ability to lift up to 40 lbs and move product as needed

**About the Company**:
Inland Industrial Supply Ltd. is a Canadian-owned company specializing in the distribution of industrial tools, equipment, and personal protective gear. In addition to our extensive product offerings, we provide equipment inspection, repairs, cleaning, recertification, assembly, and rental services.

With 30 years of industry experience, we have continually adapted to meet the evolving demands of the industrial market. Our brand partnerships have grown to include over 175 manufacturers, allowing us to source and deliver high-quality, innovative products at competitive prices.

At Inland Industrial Supply Ltd., customer satisfaction is our top priority. We maintain a comprehensive inventory of industrial and safety products while offering a range of support services to ensure the best possible experience for our customers.

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Vision care

**Experience**:

- Retail sales: 1 year (preferred)

Licence/Certification:

- Forklift Licence (required)

Work Location: In person

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