Sales and Education Coordinator

Sales and Education Coordinator - Durham **Ready to bring passion into your career?** - A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe* and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. **Do you want to help write the next chapter of our story? We are looking for a Sales and Education Coordinator based in Durham, ON to cover the following territory: Durham and Scarborough.** **The role**: - The individual will be responsible for achieving retail sales and net invoicing targets for their assigned territory while fostering relationships with store teams through planned visits. They will efficiently oversee, mentor, educate, and coach store teams to ensure they fulfill their responsibilities and meet the anticipated productivity levels_ **What you’ll do**: - In a context where we want to offer exceptional quality service to our partners and customers, your missions will be as follows: **Account Management** - Achieve or surpass retail sales and net invoicing targets for each store and their designated territory. - Monitor stock issues closely and respond quickly when necessary. - Communicate and implement the marketing and merchandising strategies at store level. - Conduct business reviews with each store as needed to enhance their understanding of sales and educational opportunities. - Develop and share sales and education action plans with stores and management as required. - Plan, execute, and engage in store-level events (including Master Classes). - Provide insights on consumer behavior, sales trends, and traffic patterns to optimize the allocation of company resources. - Manage and adhere to all expense controls. **Education** - Ensure store teams are knowledgeable about all brand messaging, product assortments, and provide in-store training sessions for both dedicated and department-wide staff on product knowledge, service experiences, artistry, sales techniques, and leadership skills. - Deliver impactful sales coaching by modeling, observing, and providing feedback to ensure the effective implementation of sales techniques tailored to different consumer profiles to achieve sales goals. - Promote the brands’ Digital E-learning platform and provide store teams with E-learning engagement levels. - Promote and ensure store teams attend seasonal training seminars (in person and/or virtual sessions). - Collaborate with the Education team and provide feedback on how brand education content is being received and utilized at store level; provide recommendations as needed. **You have**: - **Diploma in a related field**: - **Proven experience within the Skin Care and Cosmetics retail environment**: - **Passion for the brand and the cosmetics industry**: - **Extensive knowledge of MS Office; Excel and PowerPoint**: - **Strong communication, presentation and people skills and be comfortable to present to an audience**: - **Strong analytical and organizational skills**: - **Driven individual who possesses a strong sense of urgency and excels at turning ideas into action**: - **Sales focused individual, with a drive to exceeding annual growth targets**: - **Good team spirit**: **We have**: - Montréal’s Top Employers (2024) - Close to 70 years of expertise in beauty and spa, with the Clarins and My Blend brands - Unique products and innovative services - A commitment to Social & Environmental Responsibility embedded in our _raison d'être_ - An inclusive work environment - Development and training opportunities - Attractive compensation and benefits - If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.