Customer Experience Lead
1 week ago
Requisition ID: 174556 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. Location(s): Canada : Nova Scotia : Bedford Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Customer Experience
2 weeks ago
Bedford, Nova Scotia, Canada Clutch Technologies Inc. Full time $45,000 - $65,000 per yearAbout Clutch: We're on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door,...
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Customer Experience
2 weeks ago
Bedford, Quebec, Canada Clutch Technologies Inc. Full time $60,000 - $80,000 per yearAbout Clutch:We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and...
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Part Time Customer Experience Manager
2 weeks ago
Bedford, Canada Michaels of Canada, ULC. Full timeStore - BEDFORD, NS Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...
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Customer Experience Associate
2 weeks ago
Bedford, Canada Scotiabank Full timeRequisition ID: 179707 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...
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Customer Service Representative Lead
4 days ago
Bedford, Canada Fraserway RV Full timeWe are looking for a **Customer Service Representative Lead **for our** Cookstown, Ontario **dealership**. **This is a **Full-Time, Seasonal position.** The Customer Service Representative is a vital role in ensuring our customers’ vacation dreams are realized. The lead will act as a liaison, provide RV Rental services information, and resolve any...
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Bedford, Canada TD Full timeA major Canadian bank is looking for a Customer Experience Associate in Bedford, Nova Scotia. This full-time role involves processing financial transactions and providing excellent customer service. Ideal candidates will have a high school diploma and relevant experience, along with strong organizational skills and proficiency in MS Office. Join a team...
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Bedford, Canada Scotiabank Full timeA leading financial institution in Bedford, NS is seeking a Customer Experience Associate to provide exceptional service and support customers in achieving their financial goals. Responsibilities include building relationships, processing transactions, and promoting digital banking solutions. The ideal candidate will possess strong customer service and...
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Bedford, Canada Scotiabank Full timeA leading financial institution in Bedford, NS is seeking a Customer Experience Associate to provide exceptional service and support customers in achieving their financial goals. Responsibilities include building relationships, processing transactions, and promoting digital banking solutions. The ideal candidate will possess strong customer service and...
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Customer Experience Associate
6 days ago
Bedford, Canada Scotiabank Full timeRequisition ID: 215968 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience...
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Customer Experience Associate
1 week ago
Bedford, NS BA P, Canada Scotiabank Full time $45,000 - $65,000 per yearRequisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our Customer...
