Supervisor, Plunge

Seasonal (Seasonal)

**WHAT'S IN IT FOR ME?**

Resort Perks:

- Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster
- Staff priced meals & Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more

Reporting to the Manager Plunge & Tennis, this position is responsible for supervising the Pool areas and services provided to guests in a safe, efficient and cost effective manner that will result in a positive guest experience. The supervisor will be responsible for overseeing front line staff duties, managing rotations, breaks, daily tasks lists etc. The Supervisor wears multiple hats throughout any given shift and is responsible for overall frontline support. The supervisor will work collaboratively with the Manager to assist in facilitation and development of schedules, training, daily operations, performance management and implementation and management of SOPs.

Hourly Rate of $20.09

**WHAT**
**WILL I BE DOING?**
- Supervise employees ensuring that all operating standards are met in order to maintain safety around pool area - this includes Plunge Aquatic Center as well as any lodging or off site properties that are staffed.
- Assist in any way possible to assure proper customer service is being upheld including cleanliness of facility, monitoring guest safety, service recovery, guest escalations, first aid etc.
- Wear many hats working in all positions within the facility including all job duties from reporting positions including LG, Instructor, CSR, Generalist and Pool Attendant when required (ex. When covered breaks).
- Report any incidents or emergencies immediately with the appropriate paperwork completed.
- Participate in training and performance evaluation of staff.
- Manage cashier float and ensure appropriate money handling procedures are followed.

**WHAT DO WE NEED FROM YOU?**
- Must have current qualifications of: NLS, RC/LSS Instructor (preferred), and Standard First Aid and CPR.
- LSS examiner preferred.
- Includes constant re-certifying of awards to keep current.
- 2 years experience as an aquatics instructor and lifeguard.
- Cash handling and inventory experience is an asset.

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**
Blue Mountain, Ontario's largest mountain resort is nestled on the shores of Georgian Bay, located 90 minutes north of Toronto. Blue Mountain has become the four-season destination of the North, visited by more than 1.5 million guests a year. Winter at the resort boasts 43 ski and snowboard trails enhanced by a world-class snowmaking system. Summer months offer the largest downhill mountain biking facility in Ontario, Monterra Golf course, Ridge Runner Mountain Coaster, Cascade Putting Course, Timber Challenge Ropes Course, Wind Rider Triple Zips and a private beach property among other seasonal attractions. Year-round the resort attracts visitors to more than 1,000 luxury accommodation units and 45 unique concept restaurants, bars and retail stores in our pedestrian Village. 53,000 square feet of state

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.

LIFESAVING INS