Housing & Outreach Support Worker

**JOB TITLE**: Housing & Outreach Support Worker

**DESCRIPTION**:
The Housing & Outreach Support Worker provides outreach and case management to individuals with past and recent issues of homelessness and to assist in housing and community living.

**EMPLOYEE CATEGORY**:Full-Time, Permanent

**PROGRAM**:Norland Supportive Housing

**SALARY**:Grid 34 - HEU Community Health

**NUMBER OF VACANCIES**:1 (one) vacancy

**HOURS OF WORK**:Monday to Friday, 9:00AM - 5:00PM

**QUALIFICATIONS**
- Bachelors degree in Social Work, Psychology or other Social Sciences related discipline.
- 1+ years recent related work experience with vulnerable populations.
- Life experience may be considered in part for related experience.
- OR - An equivalent combination of education, training and experience relevant to the level of work.
- A valid BC driver’s license and access to personal vehicle for business related purposes.
- Standard First Aid & CPR.
- Non-Violence Crisis Intervention Training.
- Naloxone Training.
- Trauma Informed Practice.
- Successful clearance of a criminal record check.

**SKILLS AND ABILITIES**
- Ability to network and build key community relationships and partnerships.
- Oral and written communication skills.
- Ability to work independently and in cooperation with others.
- Ability to plan, organize and prioritize.
- Strong case management skills.
- Leadership skills.
- Ability to speak at public events and with Media.
- Knowledge of HIV, STD’s, drugs and their impact on the community.
- Ability to operate related equipment.

**KEY DUTIES AND RESPONSIBILITIES**
- Being available to go out into the community on a regular basis to establish a rapport and meet with clients.
- Locating people who are in need of support services and who otherwise would not seek assistance.
- Engaging the unsheltered homeless to establish rapport which will assist them in locating rental units or attending appointments within the community.
- Maintaining excellent relations with health and social services professionals such as workers with the Ministry of Social Development and Social Innovation, Canada Revenue Agency, PHS Mental Health, Burnaby Mental Health Services, BC Housing, Burnaby Substance Use Services, Burnaby RCMP and other non profit and community agencies involved in the provision of services.
- Is an active participant and member of the Integrated case management team, and broader multi-disciplinary Housing and Outreach Program.
- Facilitating a full assessment of client's housing and support needs, using mandated assessment tools and templates.
- Developing a client centered plan with each client for the planning and pre-placement of the individual's tenancy and support requirements within the community.
- Monitoring the areas of daily living, financial, health, social supports and resource acquisition.
- Working in a team environment on developing housing initiatives and finding creative solutions to housing in challenging market conditions.
- Maintaining positive relationships with landlords of private and society operated affordable housing, keeping up to date on availability of long term housing.
- Maintaining accurate, up to date and appropriate records and ensuring all data is current and captured in relevant databases.
- Completes and maintains current files, case notes, daily intakes and relevant client information.
- Completes agency required staffing forms such as time sheets, leave requests and expense claims.
- Performs other related duties as required.

**Job Types**: Full-time, Permanent

**Salary**: $26.42 per hour

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Wellness program

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

**Experience**:

- Case management or outreach: 1 year (preferred)

Licence/Certification:

- Class 5 BC Drivers License and access to a reliable vehicle (required)
- First Aid Certification (preferred)
- Non-Violent Crisis Intervention (preferred)
- Narcan or Naloxone training (preferred)

Work Location: One location