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Director, Disability Management
2 weeks ago
**Employer**: iA Financial Group
- **Office**: 26 Wellington Street East
- **Location**: Toronto, Ontario
- **Other Possible Location(s)**: Montreal, Quebec
- **Job category**: Claims - Disability Insurance
- **Job ID**: JR10024022
- **Job type**: Permanent Job
**Description**:
- Toronto or Montreal_
**Build the future with us**
Are you driven by the purpose of helping Canadians feel confident and secure about their future? As a Director, Disability Management, you will play a key role in shaping and leading best-in-class disability management services for our Group Benefits and Retirement Solutions division.
This position is a great opportunity to showcase your leadership and strategic thinking while fully realizing your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
- ____________________
**What you’ll accomplish with us**
As a **Director, Disability Management**, you’ll be at the core of our mission. Here are the main responsibilities:
- Lead and inspire multi-disciplinary teams managing disability claims for regional and national clients.
- Develop and implement innovative strategies to continuously improve disability management services.
- Monitor key business metrics to ensure service commitments, quality standards, and client satisfaction targets are met.
- Represent the organization externally with clients, advisors, suppliers, and industry stakeholders.
- Provide strategic consultation to internal partners including actuary, distribution/service, product, and marketing teams.
- Oversee financial interests of plan sponsors and ensure alignment with business objectives.
- ____________________
**What could accelerate your success in this role**
We’re looking for someone who:
- Is known for their exceptional leadership, coaching, and team development skills.
- Stands out for their ability to think strategically and creatively (“outside the box”).
- Demonstrates strong knowledge of disability management products, services, and processes.
- Is recognized for their lean culture expertise and continuous improvement mindset.
- Has excellent communication and presentation skills, with the ability to engage clients and stakeholders.
- Has strong knowledge of control and audit concepts.
- Has 10+ years of experience in disability management or related fields.
- ____________________
**Why you’ll love working with us**
- A work environment where learning and development merge with a collective pursuit of excellence.
- A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
- The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.
- ____________________
**Competitive benefits**
Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more
- ____________________
**and get ahead of your career, where your talent really belongs**
**Still unsure about applying?**
**Invest in your talent by joining our team**:
See why so many people choose iA
**Company Overview**:
iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
**Our commitment to Diversity and Inclusion**:
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.
**Build the future with us**
Are you driven by the purpose of helping Canadians feel confident and secure about their future? As a Director, Disability Management, you will play a key role in shaping and leading best-in-class disability management services for our Group Benefits and Retirement Solutions division.
This position is a great opportunity to showcase your leadership and strategic thinking while fully
