Contract Management Lead

**Competition No**: 45136
**Salary Range**: $3,107.16 - $3,649.33 Bi-Weekly / $80,786.16 - $94,882.58 Annually (PR 17)
**Position Status**: Permanent

**Benefits**: Paid Holidays, Vacation, Family Leave, Health, Dental, and Defined Benefits Pension
**Location**: Provincial
**Department**: Cyber Security & Digital Solutions
**Union Status**: NSGEU - NSPG
**Closing Date**: 2/27/2025 (Applications are accepted until 11:59 PM Atlantic Time)
ABOUT THE DEPARTMENT OF CYBER SECURITY AND DIGITAL SOLUTIONS (CSDS)
At the Department of Cyber Security and Digital Solutions (CSDS), we prioritize people and are dedicated to driving digital transformation that meets modern expectations. Our mission is to support government departments and partners in their digital transformation journeys, ensuring that digital services are user-centered, efficient, and impactful for all Nova Scotians.
We don't just implement digital solutions; we navigate the complexities of digital transformation by modernizing outdated systems and ways of working. Our role is to make a real difference by ensuring that our digital services are accessible and user-friendly.
At CSDS, we celebrate diversity, inclusion, and belonging. We recognize that the people who use government programs and services come from all walks of life, and it's essential that we reflect the communities we serve. We are committed to creating an environment where diverse perspectives and experiences are valued, and where all talent can thrive. By embracing these values, we deliver better, more accessible, and inclusive public services.
Your Impact as the Contract Management Lead
Cyber Security and Digital Solutions (CSDS) is seeking to fill a Contract Management Lead (Computer Services Officer 4) position.
Reporting to the Manager of ERP Contract and Vendor Management, the Contract Management Lead is responsible for overseeing and managing the entire contract lifecycle. This role focuses on the negotiation, implementation of agreements and the measurement of performance to ensure they align with organizational goals.
Key Responsibilities
As the Contract Management Lead, your primary accountabilities will include:
Guiding the development of contract documents and supporting IT contract negotiations with CSDS partners with a focus on managing risk and implementation of best practices.
Managing new and existing IT contracts and performing contract management activities, including performance monitoring, compliance, risk mitigation, issue resolution, change management, documentation, reporting, relationship management, and cost management.
Supporting our partners in the operationalization of contracts by developing contract specific management protocols, governance structures, identifying obligations, and delivering training.
Evaluating and analyzing the services, reports, data received from vendors against the requirements, identifying trends and providing regular updates on supplier performance, risks, and issues to management.
Developing criteria, standards, policies and procedures for measuring the quality of service.
Assessing emerging trends and best practices in IT contract management and integrating relevant improvement into existing contract management processes to enhance effectiveness and alignment with industry standards.
Designing, developing and maintaining the Vendor and Contract Management service catalogue, and promoting and managing services with partners.
Work closely with departmental staff to build strong relationships, liaises with CSDS functional and product teams and business owners and external vendors.
Defining, designing and implementing Service Improvement Programs that support and align with business benefits.
Supporting Audit functions including Risk Assessments.
Assisting and performing other duties in collaboration with the partners across CSDS.
Qualifications and Experience
Demonstrated Experience in Contract Management preferably within a digital transformation context including proven negotiations skills, developing contract documents, performance monitoring, issue resolution, and reporting.
Proficiency in data analysis, report interpretation, trend identification, and providing feedback and generating reports to management.
You must have experience as a team leader and the ability to demonstrate leadership attributes and possess strong interpersonal skills, as well as, verbal and written communications skills, in order to interact effectively with a diverse vendor and client group. You must be able to demonstrate a commitment to professional development, resourcefulness, sound judgments, problem-solving and initiative to be considered for this position.
Experience in business, finance and accounting. You will have excellent business Management and analytical skills.
You must have strong business and IT skills; proficiency with MS Word, PowerPoint, and Excel. Basic knowledge of Power BI, and Copilot.
Problem-solving abilities to proactively address is