Manager, Product Design

1 week ago

Richmond Hill, Canada Staples Canada Full time

: 1253673

**Who we are**
As the Working and Learning Company, we at Staples, are dynamic, inspiring partners to our customers and the communities in which we live.
At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions.
If that's you, let's work, learn and grow together.
We are building an inclusive and diverse team
Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability.
If you have a disability or special need that requires accommodation, please let us know.

**Some of what you will do**
As the Manager, Product Design, you will partner with the digital product team in the product discovery process and provide leadership to drive the creation of best-in-class user experiences and align UX to business outcomes.

You will lead a team of product designers and enable them to contribute to their fullest potential. You will also support the execution of strategic initiatives in collaboration with internal and external business partners.

**Specifically, you will**:

- Champion design best practices across teams, raising the visibility of work and ensuring partnership with business partners
- Factors customer needs into team road mapping, ensuring initiatives support Staples' goals for a best-in-class customer experience
- Lead the design and delivery of UX artifacts and ensure consistency, quality, and excellence across the portfolio
- Work with UX research and analytics teams to inform decision-making and identify emerging issues and trends
- Proactively identify and drive opportunities to improve UX processes, people, and outcomes across digital properties and teams
- Proactively identify and drive cross-team strategies that operationalize best practices
- Be an expert facilitator that values diverse perspectives and opinions

**Some of what you need**
- Proven track record of successfully leading design functions across a product area
- Ability to own end-to-end design process from initial concept to final implementation
- Mastery of your craft, including strong visual & interaction design skills, prototyping, and UX best practices
- Data-driven and use quantitative as well as qualitative data sources to inform your design decisions
- Excellent interpersonal, communication, and persuasion skills
- Collaborative and creative problem-solving skills spanning multiple stakeholder groups and diverse audiences
- Lead teams and/or strategy in complex domains
- Usually 8+ years of relevant work experience, for example, as a Product Designer, UX Designer, etc.; 2+ years of them were in a people manager role.
- Requires a college or university degree in UX Design, Human Computer Interaction, or a related field

**Some of what you will get**
- Associate discount
- Health and Dental benefits
- RRSP / DPSP
- Performance bonuses
- Learning & Development programs
- And more...

**Additional information**
- Location: Hybrid at Richmond Hill Home Office

bringyourpassion

LI_Hybrid

**Job** Design

**Location(s)** CA-ON-Richmond Hill

**Schedule** Full-time

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