Principal Program Manager

**Role and Responsibilities** **_ CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise._** **_ Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE's customizable end-to-end solution improves decision making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience._** **The role we are offering you**: The Senior Project Manager is responsible for the delivery of our complex, high-risk, very large, multi-side portfolio implementations and/or innovative solutions often international in scope. - Leads delivery teams, develops, and maintains relationships with key customers, including C-Level executives, being the single point of escalation. - Ensures that all projects in his/her program are moving forward and that all components for a successful delivery are in place. - Coordinates resources and supports the development of project plan, resolves issues with regards to delays in project delivery and resource constraints. - Advise senior executives of the program and the pulse of the customer. - Establishes regular communication channels with the customer to review the program status and build effective relationship with the senior leadership team. - Manages program level risks and issues and ensures that the change management strategies are adopted by the customer. - Responsible for aligning the efforts of cross-functional teams to support the company’s strategic objectives. - Manages ongoing work through governance structures, creating high level plans that provide guidance to projects where detailed plans are established. - Drives alignment and adherence to standards and direction set by the organization. - Removes barriers that prevent efficient execution of projects, works with internal stake holders to resolve multi-program conflicts. - Ensures that approved methods, processes and tools are consistently used across projects and programs, including change, issue, risk and quality management. - Provides quality assurance. - Supports initial proposals and Sales pursuits, estimates program management effort, checks deal sheets and provides input into account plans. - Accountable for forecasting Services revenue and generating Services sales. - Supervises and/or develops and manages a program communication plan to include content, frequency, audience and channels. - Leads internal CAE initiatives and responds to operational requests. - Bachelor's degree or equivalent. Project/ program management certification required (PMP). - Airline experience or airline software knowledge is a strong advantage - Minimum 15 years of experience in management consulting, working for a software vendor and/or in the travel industry. - Minimum 10 years Project and Program Management experience managing complex software system implementations. - Airline domain expertise is a must. - Operational savvy. - Strong analytical skills. - Solid negotiator and facilitator. - Excellent written and verbal communication skills. - Proficient with Microsoft Office suite. - Proficient with a project scheduling software tool - MS Project preferred. - Fluency in English. - Located in Dallas **In addition to the following experience**: - Experience interfacing and building relationships with senior client executives at the C-level. - Experience managing multiple simultaneous projects. - Experience in translating technology into business terms and with integrating technology into the business environment, including the development and tracking of Key Performance Indicators (KPI’s). - Experience working in international markets. - Experience working in a matrix organization and leading virtual distributed teams. - Travel: approximately 50%. Come share your passion with us LI-JN1 **Position Type** Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. **Equal Employment Opportunity** At CAE, everyone is welcome to contribute to our success. With no exception. As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team. At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.