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    .Operations Manager page is loaded## Operations Managerremote type: On-Sitelocations: Vaughan, ON: Scarborough, ONtime type: Full timeposted on: Posted Todayjob requisition id: R25\_0000043611**Operations Manager****SUMMARY:**The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for...

Operations Manager

2 weeks ago

Vaughan, Canada GTDSupply Full time

**GTD Supply**, established in 2011, offers a wide variety of home improvement products, kitchen faucets, renovation materials, and power tools for commercial and residential sectors.
We continuously deliver the best shopping experience to our customers by providing a wide variety of available goods that we stock on a regular basis at competitive pricing.
Our customer service team is well-trained in understanding clients' needs and exceeding their expectations by providing extensive product knowledge and support.
Our company operates in Canadian, the United States, Mexico & European markets, selling through major e-commerce channels and our brick-and-mortar store located at 45 Tigi Ct, Vaughan.

We are looking for a talented individual for the General Manager Full-Time position.

DUTIES AND RESPONSIBILITIES
- Managing business operations
- Developing and supporting a clear organizational structure for the company
- Direct monitoring, control, and help to office managers
- Developing KPIs
- Consistent analysis of business performance. Corrections of the operational plans to achieve set business goals
- Project Management
- Establishing effective communication between different departments and team members
- Proactive search and suggestions for new business development opportunities
- Developing sales strategies and coaching sales and ad managers
- Resolving problematic cases, troubleshooting Amazon claims, negative reviews, and refunds
- Rational distribution of workload between the team members and setting adequate deadlines
- Managing weekly milestone meetings
- Daily reporting to the CEO

**Requirements**:

- Leadership skills
- 2 years of E-commerce experience is as a asset
- Great attention to detail
- Bachelor's degree in business administration or equivalent management experience
- Problem-solving skills

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Vaughan, ON L4K 5E4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Canadian: 5 years (required)

Work Location: In person