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Lead Business Analyst

12 hours ago

Toronto, Canada Computershare Full time

**Location - Toronto**

**We give you a world of potential**

Computershare have an exciting opportunity for a Lead Business Analyst to join our Product Innovation team supporting our Share Plans business worldwide. We are a global, diverse and dynamic team focused on growing and optimising our product offerings in the equity compensation industry.

**A role you will love**

As a Lead Business Analyst, you will work closely with the business and technology teams to produce high quality solutions which meet client, operational and regulatory needs and drive change. You will be responsible for ensuring analysis best practises are adhered to using your knowledge of technology, tools and techniques. Collaborating and building effective relationships with stakeholders at all levels across the business will be a key part of your role, collaborating across regions and functions.

You will be working alongside the Product Owner / Manager to organise and prioritise the product requirements backlog in alignment with product objectives.

A key focus of your role will be taking responsibility for the performance management and leadership of a small team of Business Analysts, ensuring the team is motivated and delivers on its goals, as well as coaching and mentoring less experienced team members.

Other roles and responsibilities include but are not limited to;
- Partner with a variety of stakeholders to elicit and translate business needs into business and functional requirements, document them and communicate these to the delivery teams in a timely fashion
- Facilitate and provide leadership in requirements elicitation meetings by using various elicitation techniques and finding innovative ways to solve problems
- Work collaboratively and build relationships with internal stakeholders, managing their expectations to ensure the business objectives are being delivered
- Develop, coach and mentor less experienced Business Analysts so that they can develop and upskill, and are able to take on more complex responsibilities
- Lead and manage a small team, motivating them to achieve challenging targets and deadlines and managing team performance through objective setting, regular feedback and recognition
- Work with the Head of Business Analysis to prioritise the pipeline of work for the team, ensuring that resources are allocated appropriately across various projects

**What will you bring to the role?**

This role requires you to have a minimum of 8 years of experience as a Business Analyst, ideally in a global organisation, with knowledge of a broad range of business analysis tools, techniques, and frameworks. In addition, you will have previous experience of coaching and/or mentoring Business Analyst. Other required skills, experience and competencies include;
- Good leadership skills with proven line management experience
- Excellent communication skills and interpersonal skills, with the ability to influence and tailor communication to different audiences
- Strong analytical skills and accomplished problem-solver who constructively challenges the status quo
- Good knowledge of Agile lifecycle methodology
- Proven ability to successfully deliver tactical and strategic business solutions
- Experience as an Agile Coach would be beneficial

**A company to be proud of**

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 25,000+ clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

**Rewards designed for you**

**Employee Share Plan.** **Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

**Health and Wellbeing. **Our health and wellbeing rewards can be tailored to support you and your family.

**Save for Your Future. **We will support you along your retirement savings journey.

**Paid time away from work. **Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

**Employee Discounts.** **We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation and days out as well as with many big brand shops.

**Extra Rewards.** **From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

**A diverse and inclusive place to work**

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potent