Manager of Long-term Care

1 week ago

Woodstock, Canada IPAC CONSULTING Full time

**Manager of Long-Term Care Services**

**Location**: Woodstock, ON (with travel as required)

**Job Type**: Full-Time

**About Us**

IPAC Consulting is a national leader in Infection Prevention and Control (IPAC) and Health & Safety (H&S), providing compliance, education, and risk management services across multiple sectors. Our Long-Term Care (LTC) Division partners with homes across Canada to strengthen IPAC programs, enhance compliance, and create safer environments for residents and staff.

We are seeking an experienced and driven **Manager of Long-Term Care Services** to lead this division, oversee consultants, ensure regulatory compliance, and drive exceptional client outcomes. This role combines leadership, technical expertise, client engagement, and business development.

**What You’ll DoLeadership & Quality Control**
- Oversee and support a team of LTC IPAC consultants to ensure high-quality service delivery.
- Monitor quality assurance across audits, policies, and compliance programs.
- Provide mentorship and technical guidance on IPAC and H&S standards.

**Client Engagement & Relationship Management**
- Act as the primary contact for key LTC clients, ensuring satisfaction and proactive problem-solving.
- Address escalated issues and deliver timely resolutions.
- Foster strong relationships by going the extra mile to deliver outstanding client experiences.

**Business Development & Growth**
- Drive revenue growth by identifying and securing new business opportunities within the LTC sector.
- Build strategic relationships with LTC leaders, associations, and prospective clients.
- Represent IPAC Consulting at LTC conferences, trade shows, and events to promote services and close new contracts.

**Strategic Planning & Innovation**
- Collaborate with leadership to develop new services aligned with LTC needs and evolving regulations.
- Champion continuous improvement initiatives for greater efficiency and client value.

**What We’re Looking For**
- **Certification**:

- Must hold **LTC-CIP (Long-Term Care Certified Infection Preventionist)** designation at time of hire (required under Ontario Reg. 246/22).
- **Education**:

- Post-secondary education in Infection Prevention and Control (IPAC) or a health-related discipline.
- **Experience**:

- Strong background in LTC IPAC compliance and Health & Safety.
- Previous leadership or supervisory experience in a healthcare setting.
- Business development experience with a track record of achieving growth goals.
- **Skills**:

- Excellent leadership, communication, and relationship-building abilities.
- Strong organizational and analytical skills with attention to detail.
- Ability to thrive in a client-focused, fast-paced environment.
- **Other Requirements**:

- Valid driver’s license and clean driver’s abstract.
- **Vulnerable Sector Check (VSC)** completed prior to employment.
- **TB screening** and **up-to-date immunizations** as per healthcare standards.
- Willingness to travel within Canada for client visits and events.

**Why Join IPAC Consulting?**
- Lead a critical division focused on improving resident safety in LTC homes across Canada.
- Work with a collaborative team committed to excellence.
- Competitive salary and benefits, including:

- Extended health and dental coverage
- Paid time off
- Tuition reimbursement and professional development support

**Ready to Shape the Future of LTC IPAC Compliance?**

**Benefits**:

- Dental care

Work Location: In person

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