Website Support Specialist

7 days ago

Canada Dextel.Agency Full time

** Hey, we’re hiring**

Are you a tech-savvy problem solver with a passion for helping others?

Join our team at Dextel.Agency as a **Website Support Specialist** and enjoy a role where you can display your passion for web technologies and e-commerce, while providing exceptional client support.

As a **Website Support Specialist,** you'll be one of the go-to person for conducting thorough testing, ensuring websites run smoothly, and resolving issues alongside the development team by sending detailed tasks, creating mockups and offering troubleshooting solutions to support our projects.

Your role will be crucial in ensuring our clients' websites run flawlessly. You'll be working with some of the popular website platforms like WordPress, as well as Magento and Shopify, for e-commerce.

**What we're looking for**:

- Passion for web development and a solid understanding of HTML, CSS, and coding basics.
- Experience in testing and quality assurance for websites, with an eye for detail.
- Experience with WordPress, Magento, and Shopify, with a focus on e-commerce platforms.
- Excellent problem-solving skills, able to unravel complex issues with a smile.
- Outstanding communication and interpersonal skills to provide top-notch client support.
- A positive, can-do attitude and the ability to thrive in a fast-paced, collaborative environment.

**This is an in-office position**. We value face-to-face communication, we believe it is essential for clear idea sharing, sparking brainstorming sessions, and spontaneous problem-solving as a team.

We value open communication, teamwork and strive to create a friendly and inclusive work environment that values and respects everyone. Join us in making a meaningful impact for our clients.

Interested? We can't wait to hear from you

**Job Types**: Full-time, Permanent

**Salary**: From $40,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Montréal, QC H2N 1N7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- WordPress: 2 years (preferred)
- E-commerce: 1 year (preferred)
- Debugging: 2 years (preferred)
- Project management: 2 years (preferred)
- Web development: 2 years (preferred)
- Magento: 2 years (preferred)

Work Location: In person

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