Surveillance Operator

5 days ago

Calgary, Canada Deerfoot Inn and Casino Full time

Are you ready for a new Adventure? Looking to expand your Investigative skills and knowledge? Our Surveillance Team is growing and we're seeking an **Experienced Casino Surveillance Operator (Investigator) to join our Night shift team.**

Working at Deerfoot Inn & Casino you will gain valuable crime prevention knowledge and experience in a unique and exciting environment that will further prepare you for a career in law enforcement.

The Surveillance team is primarily responsible for observing and reporting day-to-day operations of the casino floor, monitoring of all gaming activity to ensure compliance with AGLC Casino Terms & Conditions and Operating Guidelines, internal policy, and house rules, as well as the Hotel, Chrome Showroom & Convention area spaces.

Additional job duties include, report writing, incident investigation and gaming investigations when required. The Surveillance Investigator will be required to monitor multiple radio channels, as well be required to monitor other alarm systems, and respond as required.
- **3+ years of Recent Previous Casino Surveillance Investigator/Casino Gaming Experience is required. Those with Recent Gaming (Canada or International) experience will get priority.**:

- Post-Secondary education in Criminology, Justice studies or suitable combination of education and experience an asset
- Must have a Clear Calgary Police / RCMP Security Clearance - No Criminal Convictions or pending charges within the court system issued within the last 90 days.
- **AGLC Certificates including AML, Deal Us in Casino Staff Training (Phase 1 & 2), ProTect & ProServe will be required prior to start**:

- Strong Computer proficiency in MS Office & Other windows-based programs is required.
- Possess a high level of honesty and integrity
- Adherence to high standards, methods, and procedures
- Knowledge of AGLC Policies & Procedures, Surveillance Systems and Security Industry is required.

This position offers the opportunity to contribute to maintaining a safe environment and protecting assets through vigilant surveillance practices.

We offer a benefit package including life/disability benefits and a health spending account, staff discounts on food, hotel stays, and more.

Several our staff members have recently moved on to law enforcement careers.

Come, join us, learn, have fun and be a part of a great team

Only those meeting or exceeding our requirements will be contacted for an Interview. Please no phone calls or in-person visits.

**Job Types**: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: 48 per week

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 12 hour shift

Ability to commute/relocate:

- Calgary, AB T2Z 3W4: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you comfortable working a 1800-0600 shift on a 2 on 2 off, 3 on 2 off rotation?
- Do you have a vehicle to get to the work site? This site is not transit friendly.
- Do you have experience with Avigilon/Motorola/Unity systems? If so please detail your experience.

**Experience**:

- Casino Surveillance or Gaming: 3 years (required)
- Internal/External Investigations: 2 years (required)
- Windows (Word & Excel): 5 years (required)

Licence/Certification:

- AGLC Certifications (AML, Deal Us In, ProTect & ProServe) (required)

Work Location: In person

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