Pricing Specialist

2 weeks ago

Montréal, Canada CTConsultants Full time

**CTC007161 - Pricing Specialist**:
**Secteur industriel: Communications**:
**Type d'emploi: Contract**:
**Durée: One year**:
**Mode de travail: Remote**:
**Description**:
Allowed locations? Toronto, Ottawa, Montreal

Bilingual required? Preferred but not required

Any required days in office? Yes. Prefer 3 days per week in the office as per client's policy.

Top duties the contractor will be accountable for:

- Analyze root cause of sales disputes in order to address issues driving sales disputes.
- Address customer accounts affected by defects to proactively resolve customer account issues
- Excellent organizational, analytical and problem-solving skills
- Excellent communication skills, both written and verbal
- High aptitude for understanding information systems technology

Which qualifications are essential, if any, for the role?
- Experience and knowledge of ordering and billing systems
- University degree in business or marketing or a related area or professional designation
- Good working knowledge of Microsoft Excel

Any testing in the interviews? No

Any potential to hire full time? Not sure

**Job Description**:
Pricing Specialist - Quality & Performance

The capital projects and process improvement team is responsible for improving processes and helping to correct customer account affected by errors and defects.

Job Duties and Accountabilities:

- Analyze root cause of sales disputes in order to address issues driving sales disputes.
- Audit offer usage by various teams
- Address customer accounts affected by defects to proactively resolve customer account issues
- Work with Operations to coach individuals where required
- Work with Operations to update and correct Blueprint processes
- Lead root-cause production defect investigations to close revenue leakage and/or implement prevention gaps

Critical Qualifications and Competencies:

- Excellent organizational, analytical and problem-solving skills
- Excellent attendance patterns
- Excellent communication skills, both written and verbal
- High aptitude for understanding information systems technology
- Strong team player; ability to facilitate, negotiate and work within a multi-domain team environment
- Flexible, ability to work in an environment where “change” is prevalent
- High tolerance to ambiguity
- Self-motivated and responsible
- Good working knowledge of Microsoft Excel

Assets:

- Experience and knowledge of ordering and billing systems
- University degree in business or marketing or a related area or professional designation
- Bilingual in both English and French

Working Conditions:

- Ability to efficiently work in virtual teams, handling multiple parallel requests and very aggressive timelines
- Fast paced, changing working environment, interfacing with a myriad of stakeholders
- Monday to Friday regular business hours but may require weekends as well as occasional evenings to meet hard deadlines

**Etes-vous sûr?**:

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