Bilingual Support Technician

2 weeks ago

Ottawa, Canada Eclaro Full time

**Bilingual Support Technician (Technology)** **About the Role** From employees to clients, we strive to build lifelong personal relationships that are far more than just "business ". We believe in being good people, doing a great job and doing the right thing. Because for us, it's personal. In this 6-month contract in our multi-national IT Shared Services Team, the Bilingual Support Technician will serve as the first point of contact for employees seeking technical assistance for computing and phone issues. Your experience combined with your drive to deliver excellent customer satisfaction and first contact resolution will allow you to make an impact at Client. **What You'll Do** - Receive incoming incidents and service requests from ticketing system. - Maintain and troubleshoot PC network connectivity in order to provide maximum uptime. - Follow standard Support Technician operating procedures, accurately log all support technician requests using call tracking software. - Setup and Test PC's for new and/or existing users - Research and make recommendations for new software and hardware as needed - Respond to user hardware and software problems - Test and document corporate initiatives as assigned by Manager - Assist with management of mobile devices - Escalate unresolved issues to the next level of support. **What You Bring** - Bilingual - Fluent in French and English (written and spoken) - Thorough knowledge of Windows Operating Systems (Windows 7&10) - Thorough knowledge of Microsoft Office (2013/2016/365) - Experience with Azure Active Directory & Active Directory management - Enterprise Level - Antivirus Experience & VPN Experience - Experience with Multi-Factor Authorization (MFA) - Experience with multiple technologies including operating systems, wireless networks, security software, imaging software, and databases - Familiarity with mobile devices (smartphones/tablets) - Experience with PC hardware build and troubleshooting - Ability to train new individuals, transfer knowledge and assume new responsibilities - Strong attention to detail - Strong communication skills including active listening skills, reading and writing detailed yet concise responses to inquiries - Conceptual thinker - Able to ignore extraneous info, think critically, and formulate an effective course of action Equal Opportunity Employer: E claro values diversity anddoes not discriminate based onRace, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. **Job Type**: Fixed term contract Contract length: 6 months **Salary**: $34.00-$38.00 per hour Schedule: - 8 hour shift - Day shift - Monday to Friday - Morning shift - Weekend availability Supplemental pay types: - Overtime pay Work Location: Hybrid remote in Ottawa, ON

  • Bilingual Territory Rep

    2 weeks ago

    Ottawa, Ontario, Canada Bilingual Source Full time $90,000 - $120,000 per year

    Job Title:Bilingual Territory Sales RepresentativeSALARY: 70-90K + Bonus annual - up to 25% of base at 100% of target (can exceed if doing well)Location:Territory includes West Montreal, Ottawa, Kingston (Travel Required)Employment Type:Full-timeOverviewA leading technical solutions provider is seeking a mid-level Bilingual Territory Sales Representative to...

  • Bilingual Account Executive

    2 weeks ago

    Ottawa, Canada Bilingual Source Full time

    This range is provided by Bilingual Source. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$75,000.00/yr - CA$85,000.00/yr Direct message the job poster from Bilingual Source President, Bilingual Source | Guiding Canadian businesses to attract & retain elite bilingual talent | 20 Year...

  • Bilingual Account Executive

    2 weeks ago

    Ottawa, Canada Bilingual Source Full time

    This range is provided by Bilingual Source. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$75,000.00/yr - CA$85,000.00/yr Direct message the job poster from Bilingual Source President, Bilingual Source | Guiding Canadian businesses to attract & retain elite bilingual talent | 20 Year...

  • Bilingual Account Executive

    2 weeks ago

    Ottawa, Canada Bilingual Source Full time

    This range is provided by Bilingual Source. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$75,000.00/yr - CA$85,000.00/yr Direct message the job poster from Bilingual Source President, Bilingual Source | Guiding Canadian businesses to attract & retain elite bilingual talent | 20 Year...

  • Bilingual Territory Rep

    9 hours ago

    ottawa, Canada Bilingual Source Full time

    Job Title: Bilingual Territory Sales RepresentativeSALARY: 70-90K + Bonus annual - up to 25% of base at 100% of target (can exceed if doing well)Location: Territory includes West Montreal, Ottawa, Kingston (Travel Required)Employment Type: Full-timeOverviewA leading technical solutions provider is seeking a mid-level Bilingual Territory Sales Representative...

  • Bilingual IT Support Technician

    6 days ago

    Ottawa, Canada Total PowerGen Solutions Full time

    **Summary** The Bilingual IT Support Technician provides second-level technical support for all end-user hardware, software, printing, telephone, and mobility issues across the organization. You will provide both desk-side and remote support for all users in the Total PowerGen Solutions group of companies. Written and verbal fluency in both French and...

  • Bilingual Support Technician

    7 days ago

    Ottawa, Canada NFP Corp Full time

    **Business Line: Shared Servies** **Hours Per Week**:35 (Full-Time) **Job Duration**: Full-Time Permanent **About the Role** From employees to clients, we strive to build lifelong personal relationships that are far more than just "business". We believe in being good people, doing a great job, and doing the right thing. Because for us, it's personal. The...

  • Motorcycle Service and Repair Technician

    2 days ago

    Ottawa, Ontario, Canada Motorrad Dealer Technician Full time $60,000 - $120,000 per year

    Ottawa Goodtime Center is a top quality Motorrad Dealership is growing and looking for talented and motivated Motorcycle Service Technicians, from Entry Level to Experienced to work with.  Motorrad Service Technicians are passionate about customer service, take pride in their work, and enjoy being part of a winning team that cares about their employees.This...

  • Bilingual Installation Support

    2 days ago

    Ottawa, Canada Versaterm Full time

    **English description to follow** **Qui Nous Sommes** Komutel est à la recherche d’un(e) Technicien(nne) support installation. Komutel est une entreprise de haute technologie en pleine expansion, qui se spécialise dans le développement et la mise en marché de solutions de télécommunications et d’interopérabilité grandement innovatrices. Sous la...

  • Pediatric Pharmacy Technician – 24/7, Bilingual

    3 weeks ago

    Ottawa, Canada Childrens Hospital of Eastern Ontario Full time

    A leading pediatric health organization in Ottawa is looking for a full-time Pharmacy Technician. The role includes dispensing medications, maintaining records, and adhering to pharmacy standards. Candidates should be licensed, have completed an accredited Pharmacy Technician Program and possess the ability to work flexible hours, including evenings and...