In-home Furniture Repair Service Technician

2 weeks ago

Winnipeg, Canada La-Z-Boy Canada Retail, Ltd. Full time

**Join our In-Home Furniture Repair Service Technician Team and help us transform houses into homes.** La-Z-Boy offers a clean, safe work environment with Covid-19 Safety Protocols in place, a diverse and inclusive culture.

**Why Choose La-Z-Boy?**
- Be a part of a socially responsible and sustainable company
- Great employee perks - purchase discounts & recognition programs
- Competitive wages
- Benefits package
- An amazing working atmosphere with a friendly team
- Company vehicle
- All tools supplied
- Company cell phone

**OVERVIEW**
- As a Furniture Repair Technician, you will be responsible for Repairs and refinishes furniture, including case goods, upholstery, and some leather furniture products.
- Assess product to determine repair requirements
- Answer Customers’ questions before, during, and following repairs, including providing directions for future use and care of the product
- Document and complete service reports

**MINIMUM REQUIREMENTS**:
2-5 years of relevant experience or equivalent
- Knowledge in upholstering fabric
- Knowledge in leather furniture
- Knowledge in mechanism repair
- Valid Class 5 Driver’s license with clean driver’s abstract
- Criminal Record Check required
- Pre-employment drug screen

**PREFERRED REQUIREMENTS**:

- Excellent verbal and written communication skills
- Excellent customer service - friendly, courteous, empathetic, and helpful, interpersonal skills and telephone etiquette
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office products including Outlook, Excel, and Word
- Ability to problem solve
- Devout to teamwork, autonomous
- Leather and wood repair would be an asset.

**PHYSICAL DEMANDS/WORK ENVIRONMENT**:

- Physically fit, able to lift and move objects up to 50 lbs.
- Assembling and repairing furniture or any relevant experience;
- Comfortable with the use of different tools

**CORE ATTRIBUTES**:

- Communicate Transparently
- Lead the Team
- Impact and Influence
- Deliver Results
- Coach and Develop

At La-Z-Boy, we are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to Build Something Amazing.

**OTHER DUTIES**: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the incumbent for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Types**: Full-time, Permanent

Pay: $23.00-$26.00 per hour

**Benefits**:

- Company car
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift

Work Location: In person

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