Customer Success Manager

2 weeks ago

Toronto, Canada Daifuku Co Full time

As a Customer Success Manager at Daifuku, you will be a key player in ensuring the success and satisfaction of our clients. This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 80 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering collaborative relationships with internal teams

This is an excellent opportunity for an exceptional Customer Success Manager who is looking to expand their skills and build their career with an industry leader.

Experience in customer success or account management, preferably within the tech sector.

Proven track record of managing client relationships and driving customer satisfaction.

Excellent communication, presentation, and negotiation skills.

Strong organisational and time-management abilities.

Familiarity with Catalyst or similar customer management tools is a plus.

**Location**: Remote

**Working pattern**: Full Time, 40 hours per week

**Contract Type**: Permanent

Daifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, Flexible Spending Programs, and more.

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