Host/hostess
3 days ago
**Job Overview**
**Responsibilities**
- Greet guests warmly upon arrival and manage the seating process efficiently.
- Maintain an organized waiting list and communicate wait times clearly to guests.
- Assist with reservations and ensure that tables are prepared for incoming guests.
- Provide menus and answer any initial questions about the restaurant or menu offerings.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Handle guest inquiries and concerns with professionalism and courtesy.
- Utilize OpenTable for managing reservations and guest information as needed.
- Uphold cleanliness standards in the host/host area, ensuring a welcoming environment.
**Skills**
- Previous experience in a restaurant or food service environment is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication skills, both verbal and written, to interact effectively with guests and staff.
- Familiarity with OpenTable system is advantageous for managing reservations and orders.
- Ability to multitask in a busy setting while maintaining attention to detail.
- Good phone etiquette for handling reservations or inquiries over the phone.
- A passion for hospitality and helping others create memorable dining experiences.
**Company Profile**
Cafe Brio is an iconic Victoria restaurant known for exceptional service, farm-to-table seasonal menus, house-made charcuterie, whole animal butchery, house-made ferments, pasta, and all-around creativity. We serve rustic fine dining, make almost everything in-house and change the menu weekly.
We also boast an amazing reputation of 25 years for great service, a stellar wine program, and local award-winning owners with a connection to the community.
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- Store discount
- Vision care
**Job Types**: Full-time, Part-time
Pay: From $20.00 per hour
Additional pay:
- Tips
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
Flexible language requirement:
- French not required
Schedule:
- Evening shift
**Location**:
- Victoria, BC V8V 3K2 (preferred)
Work Location: In person
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