Part-time/ Casual Retail Salesperson

2 hours ago

Victoria, Canada The Cobbler Shoe Store Full time

**Job Summary**

The Cobbler is a long-established independent shoe store in downtown Victoria, known for quality footwear, thoughtful service, and a calm, supportive team environment.

We’re looking for a dependable part-time team member with broad or defined availability. Weekend availability is essential. This role is well suited to someone who has freelance work, an online business, or another flexible role and is looking to supplement their income with part-time work.

This role is a great fit for someone who:

- Has an open schedule or defined availability
- Is available to work weekends
- Is punctual, grounded, and comfortable working independently and with a team
- Enjoys helping customers in a genuine, low-pressure way
- Values responsibility, structure, and clear expectations
- Is interested in long-term, part-time work

**Duties**
- Greet customers warmly and provide exceptional customer service to ensure a positive shopping experience
- Assist customers in selecting products, offering knowledgeable service
- Operate POS (Point of Sale) systems accurately for cash handling, transactions, and receipts
- Upsell products by identifying customer needs and recommending additional items to maximize sales opportunities
- Maintain organized merchandise displays
- Manage inventory levels by stocking shelves, checking stock levels, and assisting with inventory counts
- Demonstrate excellent phone etiquette when handling inquiries or assisting customers remotely
- Support team supervision by guiding new team members and ensuring store policies are followed

**Hours & Scheduling**:
Shifts may vary week to week based on business needs.

Hours are likely to increase during the summer & fall months and during staff holidays, while shifts may be more limited prior to that period.

**Compensation & Pay Structure**

Team members at The Cobbler are paid through a team-based commission structure designed to encourage collaboration and consistent earnings.

Most team members earn between $20 and $35 per hour, depending on the season and store performance.
- Spring & early summer: typical earnings range from $20-$25 per hour
- Peak season: typical earnings range from $25-$35 per hour or more

Pay is calculated as either minimum wage plus 3% commission or 10% commission on sales — whichever is greater.

Commission is shared across the team, so everyone contributes and benefits together.

For those who prefer not to work within a commission structure, a set hourly wage of $20 per hour is available.

**Qualifications**
- Previous retail sales experience is preferred but not required; enthusiasm and a positive attitude are essential
- Familiarity with POS systems, cash handling, and basic retail math skills for accurate transactions
- Strong communication skills
- Experience with merchandising, stocking, and product demos enhances your fit for this role
- Ability to handle multiple tasks efficiently in a fast-paced grocery store, restaurant or retail setting

**Availability**

This exciting part-time/casual role offers the chance to develop your sales skills while working in a lively retail environment. If you’re motivated by helping others find what they need and thrive on delivering outstanding service, we want to hear from you

**Job Types**: Part-time, Casual

Pay: $20.00-$35.00 per hour

**Benefits**:

- Paid time off
- Store discount

Application question(s):

- What is your availability for this position?

Work Location: In person

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