Clerk Receptionist

Clerk Receptionist - ACU, Systemic Therapy

BC Cancer

Victoria, BC

Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist (Clerk 3), this session is for you. Join this session to learn more about our six regional cancer centres, relocation, growth and development, and benefit opportunities. Register now via Eventbrite. Can't make the info session? Stay tuned for upcoming events: bccancer.bc.ca/careers/work-with-us/hiring-events

The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment packages, performing data entry of patient demographic information and receiving and re-directing patient information and other relevant information to a variety of areas.

What you'll do

Perform a variety of reception duties including receiving patients and visitors, answering inquiries and giving directions, assisting patients and other visitors including directing patients to other areas within the centre.
Operate a variety of office equipment such as desktop computer, photocopier, fax machine, multi-line telephone, and thermal printers
Enter patient information into electronic health record information such as name, address, date of birth and contact information and notifies requestor by phone or fax.
Maintain and process incoming requests from patients or other departments according to department procedure by collecting information pertinent to the patient appointment, attaching outside reports to the clinical record, ensuring reports/ are available electronically for providers and clinicians
Schedule patient appointments for diagnostic procedures or treatments

What you bring

**Qualifications**:
Grade 12, plus one (1) year of recent related experience or an equivalent combination of education, training and experience.

**You have**:
Keyboard at 45 w.p.m.
Communicates effectively both verbally and in writing; interacts in a positive manner with others, including staff/physicians across the agency
Physically carry out the duties of the position and operate related equipment
Strong keyboard skills
Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**: Three (3) Regular, Full-Time Opportunities

**Wage**: $24.80 per hour

**Location**: 2410 Lee Avenue, Victoria, BC V8R 6V5

Applications will be accepted until position is filled.

**Hours of Work**: Monday - Friday; 0730-1530, 0800-1600, 0830-1630, 0900-1700 depending on operational needs

**Requisition Numbers**: 164485E, 164486E, & 164487E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Cancer provides comprehensive cancer control