Cmms Business Systems Specialist

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
Extract data and compile reports to Facility Operations Leads, Coordinators, Managers and ALT for OneCalgary and Council.
- Employee system access and set-up.
- Development, system programming, design, and customizations.
- Complete system testing for all upgrades and patches in all environments (production, test, train, development).
- Identify where changes are warranted including enhancements and streamlining processes.
- Ensure timely and accurate data entry into CMMS by FM employees.
- Provide design requirements for new customizations and configurations to meet business needs (creating, maintaining, and editing SQL - Structured Query Language - queries for Application Support to load to all environments).
- Coordination with Application Support on upgrades, and changes in CMMS and communicate with all users for implementing upgrades and/or changes.
- Conduct data audits to identify where users require additional training.
- Develop training manuals, SOPs, modules, and curriculums using programs such as UAP Ancile/Articulate 360/LMS Sum Total. Provide documentation and support for all system users.
- Review all training material through LMS on a regular basis.
- Create, deliver, and manage reports as requested from all FM divisions.
- Conduct large group in-class training (during implementation phase) for all users in the CMMS.
- Complete comprehensive upload templates of all new buildings to load into InforEAM aligning with CCOM hierarchy.
- Collaborate with Managers, Coordinators on BU initiatives to ensure consistency and continuity with CMMS.
- Provide direction to consultants regarding implementation decisions.
- Lead discovery meetings with all SMEs to identify gaps in CMMS processes/procedures.
- Identify needs and system benefits for end-users and implement integrations identified by management to help with BU efficiencies and reporting.
- Provide direction to consultants and execute integration plans and monitor progress.

**Qualifications**
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- Proficiency with PowerBI, Data warehouse, Content Server, Archibus, LMS and PeopleSoft is required.
- Strong communication skills in order to explain technical information to non-technical systems users.

**Pre-employment Requirements**
- Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38
Business Unit: Facility Management- Position Type: 1 Permanent- Location: 800 Macleod Trail S.E.- Compensation: Pay Grade 10 $40.08 - $53.57 per hour- Days of Work: This position typically works a 5 day- work week, with 1 day off in each 3 week cycle.- Hours of work: Standard 35 hour work week- Audience: Internal/External-
- Job ID #: 307754