Heavy Duty Equipment Technician

7 days ago

Greater Sudbury, Canada Joy Global (Canada) Ltd., a Komatsu Comp Full time

**Field Service Technician (Heavy Duty Equipment Technician) - Sudbury, ON**

Komatsu Mining brings advanced equipment, systems and direct services to the global mining industry. With its focus solely on mining, Komatsu Mining designs, manufactures, distributes and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load and convey coal and industrial minerals worldwide. Customers receive a superior experience through direct relationships with Komatsu Mining's support people, and through its services located close to the mines. Komatsu Mining's products and related services are used extensively for the mining of coal, copper, iron, gold and other mineral resources and the company employs 14,000 people worldwide.

**Responsibilities**:

- Inspects equipment for proper performance and determines faults and malfunctions.
- Troubleshooting and diagnosis; adjust equipment & repair/replace parts components or systems according to scopes of work.
- Tests repaired equipment to ensure proper operational performance.
- Commission new equipment.
- Provide customer training as required.
- Completes accurate time records, technical reports, failure reports, etc.
- Stays current with industry, customer, product developments and technical best practices.
- Builds strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
- Ensures customer satisfaction within area of primary responsibility.
- Complies with Joy Global safety policies and applicable regulatory, customer or industry requirements.
- Strives to find safer ways for customers to work with Joy Global products.

Skills and Qualifications:

- Red Seal Journeyman Heavy Duty Equipment Technician (HDET421A) is required.
- Experience and ability to work underground is required.
- Excellent troubleshooting ability.
- Knowledge of hydraulics and electrical systems.
- Ability to read and interpret equipment schematics.
- Strong diagnostic and problem solving skills.
- Ability to facilitate technical training and impart detailed information.
- Ability to work in a team environment.
- Strong written and verbal communication skills.
- Flexible, self-motivated and driven to achieve customer satisfaction goals and targets.
- Computer literacy.
- Ability to work varied shift schedules, including night shifts and overtime as required.
- Ability to travel as required.

Our Sales and Service office is located at: 260 Fielding Road, Lively, ON.

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 12 hour shift

**Experience**:

- mechanical: 2 years (preferred)

Licence/Certification:

- HDET421A (preferred)
- Trade Certificate (preferred)

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