Service Advisor

2 weeks ago

Kentville, Canada Go Powersports Limited Full time

Go Powersports Ltd. is growing and requires a personable and motivated **SERVICE CONSULTANT** to join their Kentville team As a **SERVICE CONSULTANT **for Go Powersports Limited, you will be responsible for managing the service & maintenance of new & used customer units, while delivering superior customer service

**Why work for GO Powersports?**
- Competitive wages based on experience
- Profits sharing paid out on a quarterly basis based on individual and company performance
- Health and Dental benefits, Employee assistance program, and Mental health support
- RRSP Program that is company matching
- Company discounts on awesome products
- Ongoing training and professional development to further your career goals

**Service Consultant Duties & Responsibilities include but are not limited to**:

- Provide world-class customer service for in-store and telephone/online inquiries,
- You will assist customers in determining their present repair or maintenance needs, documenting relevant customer vehicle data,
- Provide education to customers regarding the vehicle parts and the benefits of standard maintenance needs & schedules,
- Book and manage service appointments in all aspects of customer care;
- Work with Service Technicians and ensure their parts needs are being met,
- Follow, maintain and complete service standards and training standards,

**Requirements**:

- You have excellent communication skills and can actively listen to our customers to ensure their needs are understood and are being met
- Be a team-player, and contribute towards an amicable and fun team atmosphere in a rapidly change market
- You have a valid driver’s license and are willing to provide a Driver’s Abstract

**About Us**

Go Powersports Limited is a perennial top-ten BRP dealer in Canada and has four times been recognised as BRP’s district dealer of the year. In 2021 we were BRP’s National Off-Road Dealer of the Year for Canada.

We are the only authorized dealer in Western Nova Scotia for BRP and CFMoto. We sell CanAm off-road & on-road vehicles, SkiDoo snowmobiles and SeaDoo personal water craft and pontoon boats. We also sell and service Manitou and Alumacraft boats, Mercury outboard engines, and Sealver wave boats. We are Nova Scotia’s only Piaggio and Vespa scooter dealers.

**Job Types**: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Expected hours: 44 per week

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift

**Experience**:

- service advisor: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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