Retail Store Associate

**JOB DESCRIPTION**:
The Merchandising Associate is responsible for a variety of in-store merchandising tasks including flyer set up, stocking shelves, building displays, auditing store conditions, communicating with store employees and resetting product categories to the most up-to-date planograms. Additionally, they will provide superior customer service, be experts in product inventory and maintain efficient flow of merchandise from the receiving door to the sales floor. The Merchandising Associate performs all assigned tasks with sufficient speed and accuracy to support store efficiency and a high level of customer service.

Note that this is a full-time position, not just for the spring/summer

DUTIES / RESPONSIBILITIES:
Merchandising:
Set up and organize flyer sales, ensuring adequate stock for sales, setting up dump bins, etc.

Recreate the merchandise presentation as illustrated in the planogram designs.

Maximize merchandise presentations by creating attractive in-store displays.

Build special displays and signage for sales, promotions, and other special events.

Ensure displays are properly functioning, clean, priced, down-stocked, front-facing, and detailed.

Be familiar with items in stock, yard inventory, as well as product use and operation.

Maintain an efficient flow of merchandise from the back room to the sales floor.

Organize back-room product and follow back-room inventory management processes.

Update prices on merchandise, bins, displays, etc. as necessary.

Remove sale and promotional displays, prices, etc. and rearrange stock following promotional events.

Identify potential merchandising opportunities and provide creative solutions to store management.

Maintain and track old stock and slow-moving products.

Advise the Store Manager of shortages, damaged goods, back-orders, etc.

Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.

Reorder merchandise according to store buying procedures.

Participate in regular cycle counting and assist in annual inventory counts.

Process special orders for non-stock or out of stock items.

Customer Service:
Greet and acknowledge all customers in a friendly/professional manner and partner the customer with a store associate for more relevant advice.

Assist customers and communicate product knowledge as appropriate.

General:
Detect common signs of shoplifting, theft, safety and/or other security risks and promptly inform management.

Attend store meetings, training sessions, etc. as required.

Work on additional duties, special projects and assignments as assigned by an Assistant Manager, Store Manager or General Manager.

Work in a safe manner in accordance with provincial and federal safety legislation. Report any potential hazards or unsafe behavior to management in order to have the situation corrected.

QUALIFICATIONS:
2+ years of merchandising experience required.

Retail sales experience in the home improvement industry is an asset.

Ability to work a flexible schedule including weekends, evenings, and holidays.

Ability to take direction and work independently with mínimal supervision.

Dedicated, hardworking and very detail oriented.

Ability to meet deadlines and multi-task.

Excellent decision-making ability and problem-solving skills.

Excellent customer service skills.

Good communication skills.

Good mathematical skills.

Comfortable working with computers.

Ability to work co-operatively in a team environment.

Willingness to learn.

Willingness to continually develop professional skills and knowledge base.

PHYSICAL REQUIREMENTS:
Standing/walking for 8+ hours.

Lifting and/or carrying merchandise items, as required, on a frequent and unassisted basis. Merchandise items may vary in weight up to 50 lbs.

Lifting and turning repeatedly throughout the shift.

Lifting above the shoulder, from floor to shoulder and floor to waist.

Walking and carrying at the same time and pushing/pulling as required.

Twisting, turning, reaching, and working above shoulder level.

WORKING RELATIONSHIPS:
Reports directly to the Assistant Manager or Store Manager.

Pay: $19.00-$21.00 per hour

**Benefits**:

- Dental care
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Pay: $19.00-$21.00 per hour

**Benefits**:

- Store discount
- Vision care

Shift:

- 8 hour shift

Work days:

- Monday to Friday
- Weekends as needed

Work Location: In person