National Manager, Property Management

Company Description:
At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.

**Job Description**:
** Position title**: Bilingual National Manager, Property Management
**Department**: Restaurant Development
**Position band**: Management/Advisory (Global Grade 4)
**Reports to**: Senior National Asset Manager
**Type of position**: Full-time, permanent

**The Opportunity**:
Key customers include: Regional and National Leadership, Legal, Owner Operators, McOpCo (Corporate Owned) and Regional Staff.

**Who You Are**:
You are passionate about the real estate business and have the leadership abilities to build positive relationships and work collaboratively in a team environment with both internal and external parties. You love to tackle problems and can think critically to make the right decisions. You have strong interpersonal and planning skills to move the company forward and make an impact on strategic initiatives. You are a change agent, with strong communication skills who can effectively support our system in a fast paced and agile environment.

**Responsibilities**:

- Have oversight of McDonald’s national real estate portfolio of operating restaurants (~1500 restaurants), Excess Properties and tenant portfolio
- Lead the Property Management team, including oversight of the Capacity Initiative, national initiatives and other special projects
- Manage a region to address day-to-day property management issues including liaising with landlords and restaurant owners on matters such as site maintenance, lease concerns and landlord approvals
- Meet with Property Management team, tenants, vendors, contractors & senior management as needed to review & provide support to resolve escalations, operational challenges & implement new initiatives
- Lead the strategy for maintenance of Excess Properties and tenant portfolio in first-class condition, including partnering with Shared Services to mitigate tenant arrears and partnering with insurance to ensure Excess Properties are compliant with insurance requirements.
- Lead the initiatives for systems and automatic workflow to provide vision and support for the build of a workflow app that ensures best-in-class practices are adopted and promote a service excellence culture throughout the organization
- Lead restaurant closures to manage surrender obligations and ensure compliance with lease obligations
- Responsible for timely preparation and accuracy of the monthly and quarterly reporting packages for leadership and monitoring, and analyzing overall property performance, forecasting as required and communicating results to leadership.
- Additional projects and responsibilities, as modified and developed from time to time.

**Titre du poste**: Directeur-rice national-e bilingue, Gestion de la propriété
**Service**: Développement de restaurants
**Échelon du poste**: Gestion/conseil (international niveau 4)
**Relève de**: Directeur-rice senior, Gestion de l’actif national
**Type de poste**: Temps plein, permanent

**Le poste**
Le service de Gestion des actifs de l’immobilier est à la recherche d’un-e directeur-rice national-e, Gestion de la propriété pour son bureau de Toronto. La personne sélectionnée relèvera de la directrice senior de la Gestion de l’actif national. En collaboration avec les directeur-trice-s de la Gestion de l’actif, le service du Franchisage, les services des Finances et de la Comptabilité, la Construction, le Service aux franchisés, cette personne dirigera l’équipe nationale de la Gestion de la propriété.

Les clients clés comprennent : La haute direction régionale et nationale, le Contentieux, les franchisé-e-s, le personnel des restaurants de la compagnie et le personnel régional.

**Qui vous êtes**
Vous êtes passionné-e par l’immobilier et vous êtes doué-e pour créer de solides relations et collaborer au sein d’une équipe, tant avec des intervenant-e-s internes qu’externes. Vous aimez résoudre des problèmes et pouvez penser de façon critique pour prendre les bonnes décisions. Vous possédez de grandes compétences interpersonnelles et en planification ce qui vous rend apte à faire progresser l’entreprise et à influencer les initiatives stratégiques. Vous êtes un-e agent-e de changement doté-e de grandes compétences en communication, capable de soutenir efficacement notre système dans un environnement rapide et agile.

**Responsabilités du poste**:

- Prendre en charge l’ensemble du portefeuille immobilier de McDonald's au niveau national, qui comprend près de 1 500 restaurants, ainsi que les proprié