Assistant Housekeeping Manager

2 weeks ago

Ucluelet, Canada Black Rock Oceanfront Resort Full time

Are you passionate about creating picture-perfect spaces and leading a dedicated team? Black Rock Oceanfront Resort is searching for an Assistant Housekeeping Manager who is ready to take on the challenge of maintaining our premier west coast resort's high standards while keeping a grounded, supportive, team-oriented approach.

**About Us**:
Nestled among old-growth cedars and the rugged coastline of Ucluelet, Black Rock Oceanfront Resort operates on the traditional territory of the Nuu-chah-nulth people. As part of our highly-committed Management Team, you’ll work in an environment where decisions are driven by mutual respect, integrity, inclusion, and growth.

**Position Overview**:
As the Assistant Housekeeping Manager, you will play a pivotal role in ensuring that every guest experience reflects the pristine beauty of our surroundings. You’ll be a hands-on leader, guiding and supporting the Housekeeping Team to maintain high morale and achieve outstanding results.

**Key Responsibilities**:

- Uphold and enforce Black Rock Resort’s housekeeping standards to ensure every room meets our high expectations for cleanliness and presentation.
- Conduct daily room inspections to ensure all housekeeping tasks are completed to standard.
- Train, mentor, and support the Housekeeping Team, ensuring all staff are equipped with the skills and knowledge to perform their duties efficiently.
- Assign rooms and tasks to housekeeping staff, ensuring an even distribution of work and maintaining productivity.
- Manage opening and closing procedures for the housekeeping department, ensuring all tasks are completed at the start and end of each shift.
- Collaborate with the Management Team to deliver a seamless and exceptional guest experience.
- Monitor and maintain housekeeping supplies and inventory, placing orders as needed to ensure the department is fully stocked.
- Assist in scheduling staff shifts and managing time-off requests to ensure adequate coverage at all times.

**What You’ll Bring**:

- 3+ years of housekeeping experience in a leadership role.
- Knowledge of RDP software is an asset.
- A background in Hospitality Industry education is an asset.
- Exceptional customer service skills and a high standard of detail.
- Strong communication skills - verbal, listening, and written.
- Ability to multi-task, stay organized, and thrive in a dynamic environment.
- Flexible availability to meet the demands of a busy resort.
- Team-oriented with a positive, can-do attitude.
- Physical ability to lift up to 50lbs, climb stairs, and remain active for the majority of your shift.
- Cultural sensitivity and awareness, ensuring respect for our diverse team and guests.

**What We Offer**:

- Competitive wage based on experience.
- Comprehensive Medical, Dental, and Life Insurance benefits.
- Associate rates for hotel stays.
- Opportunities to volunteer and give back to the community.
- Team enrichment events to foster connection and growth.
- Financial support for relevant education and training.
- An inclusive and welcoming work environment.

This is an opportunity to lead and inspire within a supportive, vibrant community. If you’re ready to make your mark at Black Rock Oceanfront Resort, we’d love to hear from you

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