Manager, Convocation/special Projects

**Land Acknowledgement**

**_George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._**

**_At George Brown College, we have established a reputation for equipping our students with the skills, industry experience and credentials to pursue the careers of their choice. As employees, we are committed to creating an enriching learning community for our students, delivering excellence in what we do, holding ourselves accountable for our work and demonstrating diversity and respect for one another._**

**What responsibilities will you have in this role?**

Reporting to the Registrar and Associate Vice-President, Strategic Enrolment, the Manager, Convocation/Special Projects & EA is responsible for providing confidential executive-level, administrative, operational and management support for the Office of the Registrar. The Manager, Convocation/Special Projects & EA represents the Registrar and Associate Vice-President, communicating decisions both internally and externally, orally and in writing on day-to-day operational issues and specific planning activities; liaises with senior College management, officials in other post-secondary institutions, and organizations including external consultants and contractors.
- Provides confidential executive-level, administrative, operational and management support, and ensures the effective and efficient operation of the Office of the Registrar.
- Manages operations for the office including scheduling appointments, liaison with internal and external contacts, acting on behalf of the Registrar and Associate Vice President, where appropriate.
- Coordinates and provides support for meetings - organizes, manages logístical arrangements, takes minutes, and takes action relating to committee decisions.
- Responds to inquiries on behalf of the Registrar and Associate Vice-President concerning RO-related issues and concerns, policies, and procedures.
- Oversees the organization and execution of the college’s annual convocation ceremonies, ensuring a highly professional, elegant, and dignified production and an outstanding experience for all participants, particularly graduates and their guests.
- Leads the planning and coordination of all convocation activities: selecting/securing the venue, catering, stage production and management, AV, streaming, gowning, invitation/ticketing, recruiting volunteers and guest speakers.
- Develops and administers the budget of the Office of the Registrar.
- Tracks and monitors revenue and expenditures and reconciles monthly financial position for all departments.
- Provides leadership to the RO Operations, Budget and Events Coordinator and RO Operations and Appeals Officer and 20 temporary Convocation employees.
- Conducts a range of special projects operating under the direction of the Registrar and Associate Vice President, Strategic Enrolment.
- Prepares support materials and presentations for the Registrar and AVP as required.
- Other related duties as assigned.

**What qualifications do you need for this role?**
- Three-year Degree or equivalent from a recognized post-secondary institution in Business Administration, Office Management (Administration), or equivalent.
- Certificate in Event Planning/Management, Project Management or Special Events operation that includes Event Financial Management - approximately 250 hours.
- Minimum five years’ progressive administrative and project management experience in a large, complex preferably unionized environment. Functional, human, and fiscal leadership/management experience.
- In-depth knowledge and experience of Registrar operations, policies/procedures, records management, and convocation.
- Strong client service orientation and proven ability to interact/communicate effectively in a diverse community.
- Leadership and management experience with demonstrated success in leading/supervising/motivating and developing staff, preparing work plans, establishing meaningful priorities and leadership in high quality service delivery, especially Convocation.
- Experience in budget and fiscal management.
- Experience working with a diverse student and staff population, in an educational setting.
- Proficient computer skills, including the use of office software and knowledge of a student information system, preferably Banner.
- Highly motivated, with the ability to function in a high volume, stressful environment.
- Project and operational management, organizational development, time management skills; ability to prioritize tasks and meet deadlines.
- Exceptional interpersonal and customer service skills and the ability to deal effectively with students, parents, and staff in complex situations.

**NOTES**:

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