Industrial Projects

GEODIS is a leading worldwide provider of customized transportation, warehousing, global logistics, and supply chain solutions. We unlock value in a complex and evolving world.

We have the knowledge, scale, and commitment to improve every part of supply chain. We focus on four core business lines: freight forwarding, contract logistics, distribution & express deliveries, and road transport. It has revenues of 13.7 billion euros, 82 000 clients, and more than 49 400 employees working in 170 countries around the world.

Mission: We help our clients succeed by overcoming logístical constraints

Vision: We are the growth partner for our clients

Values: We are committed to our clients

We continuously innovate

We are passionate

We demonstrate solidarity

We build trust

We build trust

Geodis Freight Forwarding Canada is looking for a Project Specialist to join our growing **Industrial Project's team.**

Industrial Projects, supplies and combines freight services, information management and added value into integrated transport solutions, together with services involving the transport of heavier or more complicated goods, often on a turn-key basis where cargo is taken ‘door to door’. The purpose is to support customers by offering one partner to solve their project supply chain challenges worldwide, with a focus on the Marine Logistics/ Military, Oil & Gas, Mining, Power, Renewables, Rail, Aid & Relief and Infrastructure markets.

**Key Responsibilities**:

- Function as a point of contact for customer(s).
- Review/Respond to requests (freight, spot quote, insurance etc.).
- Select the appropriate vendor and carrier(s).
- Respond to customer requests for shipment status. (Internal: Geodis & Agents / External: Customers)
- Resolve customer billing inquiries.
- Coordinate with other departments to respond to inquiries and resolve issues.
- Escalate issues to the next management level if appropriate.
- Break down and distribute into files and calculate charges.
- Enter all charges into the system.
- Close files, and pass invoices and credit memos.
- Post and maintain information on system.
- Monitor reports, identify shipment exceptions, rectify potential service failures.
- Regular work with invoices, calculations, tracking and correcting mistakes in supplier invoices and following all quality routines.
- Document actions taken by entering required information into GEODIS freight management system.
- Comply with corporate, regional, branch, and department policies and procedures.
- Any additional task or activity as requested by management.

**Qualifications**:

- Post-secondary education, or equivalent industry experience.
- IATA, IMO and TDG Certification / Training desired.
- Cargowise Certification (CCS or CCS) an asset.
- 3-5 years relevant freight forwarding experience in marine, air, land, rail; chartering experience is an asset.
- Knowledge of Canadian customs processes an asset.
- Fluent in English / Secondary languages (French) an asset.
- Knowledge of supplier conditions, delivery terms, Inco-terms and purchasing conditions.

**Other Competencies**:

- A sense of responsibility - to take responsibility for one’s own work, and to be responsible for business operations and to help each other in daily work activities.
- Strong interpersonal and written communication skills.
- Problem Solving abilities - ability to think outside the box / related skill/experience usage.
- Ability to multi-task / desk management / organizational skills.
- Project RFI; RFQ/RFP capability - research, implement, business format written response, procurement, pricing.
- Can understand and work around cultural barriers.

**Job Types**: Full-time, Fixed term contract

**Salary**: $55,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Work from home

**Experience**:

- Freight Forwarding: 3 years (required)

Licence/Certification:

- CargoWise Certification? (preferred)

Work Location: Hybrid remote in Halifax, NS B3K 5X8