Connection Process Analyst

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description
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We are looking for a reliable, interpersonal, motivated individual to join our Regulatory and Transmission Services Team as a Connection Process Analyst.

Our Regulatory and Transmission Services Team provides crucial support for connection and system projects, optimizing processes, and driving efficiency. As guardians of the AESO’s transmission project processes, we lead with precision, integrity, and innovation. Our team is responsible for overseeing the AESO connection and system processes, including developing and maintaining process documentation, tools, and managing changes.

As a Connection Process Analyst you will be accountable for System Access Service Request (SASR) admissions, review and processing, and project document development and management. This entry-level position coordinates within the Transmission Services team and cross functionally with other members of the Customer Connections business units, including project management and engineering disciplines. This role also communicates on routine matters with external stakeholders. Career progression opportunities for this role include the Analyst and Project Management competency streams.

This full-time opportunity offers a competitive salary, and a variable pay program. We also have paid vacation and flex time, health and dental benefits, mental health support, a defined contribution pension plan, and learning and development opportunities as part of your overall compensation package.

You will enjoy working in this team:
- You flourish in a hybrid work environment, where the team is in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are flexible for where you work best.- You enjoy working in a team of bright professionals, and work and learn in a diverse atmosphere - our team and colleagues have varied backgrounds, experiences, and perspectives.- You are reliable and able to support the team on different initiatives.- You are driven and have good problem-solving skills.- You work well with limited direction, both independently and within a team environment.- You have strong interpersonal skills and able to collaborate between AESO and external stakeholders.- You have an inquisitive mind and appreciate opportunities for innovation and continuous learning.- You enjoy attention to details and are clear and concise in your written communication.

Accountabilities include but are not limited to:
- Manage the external distribution of project communications.- Develop and maintain a clear understanding of the AESO connection and cluster assessment processes.-
- Proactively identify efficiencies and improvements to templates and tools within scope of role.- Develop and maintain a database of common connection process questions and responses.- Maintain productive and positive working relationships with team members, AESO staff and external stakeholders, including TFOs, DFOs and Market Participants.- File and document management. Provide support, as required, to other Regulatory and Transmission Services team members.- Prepare, maintain, and update templates in adherence with established AESO processes and standards.- Provide routine and ad-hoc reports and analysis relative to project and SASR status and timelines.- Deliver and maintain high-quality, accurate work within established timelines.

What you’ll bring to us:
- Bachelor’s degree or an acceptable combination of education and work experience. Classes, courses, or experience in project management would be considered an asset.- Prior project coordination experience or previous utility experience is considered an asset.- Proficiency in Microsoft 365 suite, Adobe and SharePoint online.- Working knowledge of Adobe Workfront or similar project management tools (Asana, Jira, Primavera, MS Project) and Power BI would be considered an asset.- Ability to prioritize and manage multiple priorities concurrently, meet defined time lines, with conscientious attention to detail.- Ability to collaborate in a cross functional environment, with a variety of technical teams.- Driven to personally achieve quality results in a timely and effective manner.- A team player who maintains a positive, energetic can-do-attitude.

Application deadline: August 18, 2025

LI-Hybrid

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