Clk 09r

Posting Title - CLK 09R - Client Service Worker (Inventory) - Amended - Position Classification - Clerk R9 - Union - GEU - Work Options - Location - Abbotsford, BC V2S 1H4 CA Burnaby, BC V3J 1N3 CA Campbell River, BC V9W 6Y7 CA Chilliwack, BC V4Z 1A7 CA Courtenay, BC V9N 8H5 CA Duncan, BC V9L 6B1 CA Hope, BC V0X 1L0 CA Kamloops, BC V2H 1B7 CA Kelowna, BC V1Z 2S9 CA Langley, BC V3A 8T1 CA Maple Ridge, BC V4R 2S1 CA Mission, BC V4S 0A2 CA Multiple Locations, BC CA (Primary) Nanaimo, BC V9T 6L8 CA Nelson, BC V1L 6K1 CA New Westminster, BC V3M 6H8 CA North Vancouver, BC V7P 3M7 CA Penticton, BC V2A 8X1 CA Port Coquitlam, BC V3C 4W6 CA Prince George, BC V2N4P7 CA Prince Rupert, BC V8J 4M8 CA Richmond, BC V7C 4M9 CA Surrey, BC V4P 1M5 CA Vancouver, BC V6B 0N8 CA Vernon, BC V1T 9V2 CA Victoria, BC V9B 6X2 CA Williams Lake, BC V2G 5M1 CA - Salary Range - $50,190.86 - $56,546.21 annually - Close Date - 8/1/2025 - Job Type - Regular Full Time - Ministry/Organization - BC Public Service -> Social Dev & Poverty Reduction - Ministry Branch / Division - Service Delivery Division - Job Summary **The Team** Client Service Workers (CSWs) play a valuable role in the Service Delivery Division’s service to British Columbians seeking income and disability assistance. Working closely with other CSWs and Employment and Assistance Workers, CSW’s provide important administrative and client service support, working comfortably in numerous computer programs on a wide range of tasks in a diverse and busy client service environment. **The Role** The Client Service Worker is primarily responsible for responding to public inquiries relating to income and disability services, and providing administrative support to their work unit. **Qualifications**: **Education and Experience Requirements** - Secondary school graduation or equivalent (i.e GED). - Experience delivering a high standard of client service in a high volume environment (in-person, via - virtual technologies or over the telephone). - Experience providing services to clients experiencing poverty issues, substance use, or mental health issues. **Willingness statements**: - Must be willing and able to display resilience in the face of adversity and demonstrate empathy interacting with citizens. - Must be willing and able to use de-escalation techniques to manage some situations. **About this Position**: Amendment (July 18): Locations updated Before you apply, please read this important information about Applicant Inventories: Applicant Inventories on MyHR. Applicants will be screened against basic eligibility criteria as well as education and experience requirements. Shortlisted applicants will be invited to complete online testing. Successful applicants will be placed on eligibility lists for their selected locations. As vacancies arise over the course of 2025/2026, job offers will be made from the eligibility list in rank order until its expiry. All appointments to the BC Public Service require the satisfactory completion of Past Work Performance Checks. Being placed on an eligibility list does not guarantee a job offer. An eligibility list may be established for future temporary and/or permanent vacancies in only the locations explicitly stated on the posting. Employees of the BC Public Service must be located in BC at the time of employment. The Ministry of Social Development & Poverty Reduction is committed to providing an inclusive work environment, starting with the hiring process. If you need to be accommodated during any phase of this process, please advise us at the contact information above. All information received in relation to accommodation will be kept confidential. **Working for the BC Public Service**: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace The BC Public Service offers a healthy work/life balance, excellent benefits, including one of the best pension plans available, and a variety of opportunities for career learning and development. To find out more, explore What the BC Public Service offers You **How to Apply**: **Cover Letter: NO -** Please do not submit a cover letter as it will not be reviewed. **Questionnaire: YES -** You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete. - Job Category - Administrative Services, Inventory, Social Services