Current jobs related to Intake Screener - Surrey - Fraser Health

Salary range: The salary range for this position is CAD $24.04 - $25.61 / hour Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

**Come work with us**

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

**Connect with us**

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.

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Detailed Overview:
Operates a multi-line switchboard or phone and performs various administrative support functions for an assigned area and/or program; responds and answers general inquiries related to programs of services.

**Responsibilities**:

- Provides reception duties such as operating a multi-line switchboard or phone and performs administrative support functions such as answering /directing calls for staff, receiving and relaying messages, answering and responding to routine or general inquiries such as request for information and/or service.
- Performs administrative support functions and assists with client intake and referrals by obtaining and gathering client information, completing required documentation and contacting other sources to obtain information for services/admission, as needed; schedules and confirms clients for programs and/or services; establishes and maintains waiting lists.
- Performs data entry for the purpose of tracking referrals and/or requests for information by inputting client information or information inquiries into a computerized database; maintains relevant registers and updates information, as required.
- Works with the client and/or caregiver to determine client population and eligibility for services; completes necessary forms and sends service authorization forms to appropriate community service provider for the purpose of initiating service, changing service, changing client care or client cost.
- Processes incoming and outgoing mail, faxes, reports/records and other related documents by receiving, recording, date stamping, sorting and distributing mail to appropriate staff and preparing outgoing mails for pickup and/or processing; signs for receipt of packages and shipments.
- Receives invoices for community agencies and processes invoices by reviewing office records, comparing invoices against office records, identifying any discrepancies and forwarding invoices to the Manager for approval; follows up with community providers to resolve discrepancies and refers unresolved issue to the Manager for follow up action.
- Monitors office supplies and orders, as necessary; maintains levels of stationary, office supplies and resources according to pre-determined levels by completing requisitions for signature and forwarding approved requisition to the appropriate personnel.
- Arranges meetings/special functions by booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written draft; records and distributes minutes of the meeting, as required.
- Operates office equipment such as photocopiers, shredders and fax machines and carries out minor office maintenance such as loading paper, removing paper jams, cleaning glass and changing toner cartridges; refers further office maintenance issues to the Manager.
- Performs other related duties as assigned.

Qualifications**:Education and Experience**
Grade 12, plus successful completion of an Office Administration or Medical Office Assistant certificate and one (1) year recent related experience, or an equivalent combination of education, training and experience.
**Skills and Abilities**
- Ability to communicate effectively, both v