Hotel Receptionist

or equivalent experience
**Other Languages**:

- English, Middle (1100-1500)
**Specific Skills**:

- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Perform light housekeeping and cleaning duties
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Provide customer service
- Maintain an inventory of vacancies, reservations and room assignments
**Other benefits**:

- On-site amenities
- On-site recreation and activities
- Free parking available
- Learning/training paid by employer
- Team building opportunities
**Screening questions**:

- Are you currently legally able to work in Canada?
- What is the highest level of study you have completed?
- Do you have previous experience in this field of employment?
- Are you available for the advertised start date?
**Student status**:

- Full time enrollment