Branch Manager

2 days ago

Winnipeg, Canada Canada Moving Full time

Canada's largest family-owned moving company is looking for someone who is energetic, organized and customer focused to run our Winnipeg-MB branch. The manager would be responsible for the branch goals and activities. These responsibilities include but not limited to directing operations and sales, assessing local market conditions and identify sales opportunities, managing a budget and communicating with other branches within the company to work together to serve the customers.

What we're looking for in applicants:

- Proven experience in management with a focus on leadership and team development.
- Experience in working in the moving industry.
- Demonstrated ability to manage profit & loss effectively while driving sales growth.
- Experience in supervising teams with a focus on achieving operational excellence.
- Knowledge of business development strategies that enhance market presence.
- Proficient in project management principles with the ability to oversee multiple initiatives simultaneously.
- Strong analytical skills with a focus on process improvement methodologies. Join us as we strive for excellence in our branch operations while providing exceptional service to our clients

Additional items that would be viewed as assets:

- A/Z or D/Z, or forklift license, may be useful for moving trucks, crews, pallets or containers around at busy times
- if you feel that you have additional qualifications that make you a fit, please include those on your submission

Management experience and moving industry experience is mandatory.

Job Duties include:

- operational oversight for the branch, which typically has a crew of 10 to 25 drivers and helpers, including scheduling, problem solving for issues encountered, onboarding, discipline, training, health and safety - these duties are supported by central departments within the company and guidelines/initiatives will be provided & the successful applicant will be supported by central staff in these duties
- sales oversight for the branch, including sales appointment scheduling, marketing effort input, and possibility of doing estimates when the occasion calls for it
- customer relations oversight for the branch, including interfacing with customers facing service issues, responding to customer concerns and reviews, soliciting feedback and reviews, customer retention, etc.
- facilities & fleet oversight for the branch, including fleet maintenance scheduling, storage business management, repair management for building and equipment, etc.
- operational & sales cooperation with other branches & long-distance fleet - our local branches support each other in times of high volume and support our long-distance fleet in servicing moves that are shipped on long distance units. This may include coordination with other branches & central dispatch, servicing moves or providing labour for other branches or the long-distance department.

Compensation & Benefits:

- We offer a competitive salary for the role; compensation level will be affected by experience and fit with the role
- The company offers a health benefits program, premiums paid 50% by the company
- Group RRSP
- Company pension program with contribution matching to 2% of salary
- Established Bonus/Profit sharing program in place.

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Work Location: In person

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