Service Advisor

2 weeks ago

Vars, Canada Kenworth Ontario Full time

**Job Summary**:
Kenworth Ontario is currently seeking a bilingual Service Advisor to join our team in Vars, Ontario. If you have a passion for providing excellent customer service, strong communication skills and a working knowledge of heavy duty truck components, we'd love to hear from you.

**Job Duties**:

- Open and close work orders with accuracy
- Maintain detailed vehicle service records
- Verify warranty details, vehicle information, while working closely with the Warranty Department
- File invoices
- Greet customers promptly
- Assist customers with requests for repair, obtain customer and vehicle information
- Keep customers informed on the status of their vehicle repairs

**Job Requirements**:

- A valid driver’s license
- Knowledge of mechanical components on heavy duty trucks/equipment
- Ability to prioritize tasks and work well within a team
- Excellent communication and customer service skills
- Comfortable using Microsoft office and basic internet skills
- Must own CSA approved safety shoes
- Must be bilingual

About the company: Kenworth Ontario has been proudly serving as a Kenworth Dealership since 2002. We have five locations; Thunder Bay, Kingston, Ottawa, and Peterborough, and a TRP store in Belleville. Kenworth Ontario's success is built upon its constant commitment to customer service excellence
- Kenworth Ontario is an equal opportunity employer. Accommodation will be provided upon request._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Work Location: In person

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