Linux Administrator

**Introduction**: Our goal at Pivotree is to help accelerate the future of frictionless commerce. We will help lead this change over the next decade because we believe a future where technology is embedded intimately into all aspects of our everyday lives can benefit everyone and will shape the interactions with the brands we love. We will help shape the future of frictionless commerce by working together with some of the best brands in the world and some of the best people in the industry to leverage converging technologies that will make it possible to accelerate frictionless commerce faster than ever. Pivotree provides services focused on the design, implementation, management, and maintenance of complex ecommerce solutions for large enterprises.

We provide the technical skills necessary to enable the effective use of technologies combined with the business context to leverage a solution to solve our clients' business challenges. We strive to fill the gaps in available technology with our own IP to reduce the barriers to adoption. We enable inclusive, immersive and highly personalized experiences for our clients and their customers. We build our products with a view to productizing and scaling technology to lower the costs and reduce the risks of implementing and managing our integrated solutions.

Each of our solutions starts with reliable and reputable e-commerce and MDM platforms, which run on enterprise grade infrastructure that are customized to meet a variety of client needs, situations, and budgets. Over the next 10 years we will add new categories and capabilities that will define frictionless commerce ecosystems. This is a journey of technology acceleration combined with consumer readiness and adoption. We are looking for people capable of adapting relentlessly to the rapidly evolving world around us.

As a Linux Administrator, you will be responsible for troubleshooting and resolving Linux (typically RedHat) based issues. They can be in production or non-production environments on both our hosted solutions and cloud based solutions. This role is open to anywhere remote in Canada. Roles & Responsibilities: - Assist in troubleshooting of customer issues in various environment settings - Maintain a feedback loop with our platform teams for continuous improvement - Debug, troubleshoot and fix technical issues - Design, maintain, and deliver solutions to improve service delivery to our customers - Coding/scripting services to help automate the development and deployment processes - Re-engineering processes to optimize environments and delivery - Communicating and collaborating with our multi-disciplinary team - Able to occasionally work out of hours and also be part of an on-call rotation Key Skills and Competencies: - Strong Linux CLI, filesystem, and security fundamentals - Network Fundamentals and Protocol Understanding - Experience with Public Clouds and VMware - Configuration management knowledge (Ansible, Terraform, Puppet) - Experience with system monitoring platforms (NewRelic, Zabbix) - Experience with Public Clouds (AWS, Azure) and VMware - Familiarity with version control tools (Git, SVN) - Configuration management knowledge (Ansible, Terraform, Puppet) - Experience with CI/CD platforms (Jenkins, bamboo, GitHub Actions) - Experience with configuration of and tuning apache/nginx - Be skilled in protocols such as LDAP, SFTP, NFS - Creative troubleshooting skills and out-of-the-box thinking - Ability to learn various technologies and topics - Strong client facing, communication and collaboration skills Pivotree is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive and accessible workplace.