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Engagement Associate

2 weeks ago

Toronto, Canada Ontario Association of Social Workers Full time

OASW is the voice of the social work profession in Ontario and our mission is to mobilize mental health and wellbeing across Ontario. Our **2022-2027 Strategic Plan** outlines how we will advance the social work profession by shaping the future of social work, leading equity integration, growing our membership, enhancing our engagement, and building a sustainable future for the organization.

OASW is seeking an individual experienced in customer service and/or volunteer management to assume the role of Engagement Associate on a 12-month contract. In this position, you will provide administrative, technical, and logístical supports to the **Local Engagement Network Program.**If you are highly organized and detail-oriented, this position is well suited to you.

Applicants of all races, ethnic origins, religions, abilities, gender identities and expressions, and sexual orientations are encouraged to apply.

**What We Offer**
- Positive and inclusive team culture.
- Shared focus on growth, innovation, collaboration and service to members.
- Comprehensive vacation and benefits package, including support for ongoing career development.
- Hybrid working model (2 days in downtown Toronto office, 3 days virtual).

**Responsibilities**
- Provide event planning support and problem-solving to networks of volunteers for their events across Ontario, including registration, technical support, venue-sourcing, and marketing.
- Serve as liaison for general inquiries from our members, speakers, presenters, and other stakeholders related to the Local Engagement Networks.
- Proactively identify and recruit OASW members to engage in the Local Engagement Networks.
- Review venue and presenter contracts, assessing and mitigating potential risks.
- Prepare invoicing for payments. Review volunteer expense claims.
- Record financial transactions to support accurate tracking of multiple budgets.
- Prepare reports and other materials to support the success of our Local Engagement Ambassadors.
- Collate data to assist in evaluating outcomes of the program, including maintenance and creation of spreadsheets.
- Assist with the collection, management, and analysis of qualitative and quantitative data to help guide program strategy and targets.
- Work with volunteers to integrate equity and inclusion into network events.
- Support and implement strategies that engage with specific populations within our membership, including student and Francophone members.
- Support other OASW projects, events and trainings as needed.

**Qualifications**
- Minimum of 2 years’ experience working in a membership association and/or in social services within a non-profit or academic environment.
- Ability to provide prompt, responsive and patient customer service aligned with the Association’s mission and values, to a diverse range of people in order to build rapport and address emerging issues. Experience in working with and engaging diverse voices and identities.
- Strong organizational and project management skills with ability to manage multiple priorities and pay close attention to details.
- Experience in planning and facilitating successful networking and educational events, both in-person and virtually on platforms such as Zoom and GoToWebinar.
- Excellent oral and written communication skills.
- Analytical skills to evaluate available options and recommend the best course of action, taking into account risk management and aligning with OASW’s mission and values
- Adaptability to changing environments. Strong time management skills.
- Proficiency with a variety of computer programs, including MS Office, Outlook, and PowerPoint.
- Demonstrated success in collaborating well with people and teams, as well as building strong relationships with external stakeholders.

**Reports to**: Manager, Member Engagement Programs

**Salary**:$50,000

**Contract**: 12 months, with potential for renewal

**Deadline to Apply: July 13, 2025**

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $50,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Toronto, ON M5G 1Z8

Application deadline: 2025-07-13