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Inside Sales Representative

2 weeks ago

Quebec City, Canada TD SYNNEX Full time

Responsabilités

Description des tâches
- Développer, augmenter et servir les comptes existants
- Atteindre les standards de performance quotidien (appels, commandes,

ventes dans les délais prédéterminés et nombre de ventes mensuelles

prédéterminé)
- Atteindre les buts de rente et profits assignés
- Communiquer la disponibilité et le prix des produits
- Déterminer la disponibilité des produits et services pour satisfaire les besoins

du client
- Maintenir les profils et informations des clients
- Traiter les authorizations de retours et répondre aux appels des clients
- Fournir les informations pertinentes et la date approximative de livraison
- Traiter les commandes correctement et maintenir les commandes en attente
- Aider au développement des comptes en collaboration avec les associés

extérieurs ou les représentants de développement d'affaires
- Maintenir un service à la clientèle de haut niveau et demandes de suivi

efficaces
- Assister à des formations de TD SYNNEX et des évènements de l'industrie et

ceux des revendeurs

Les compétences
- Diplôme d'école secondaire requis, éducation postsecondaire un atout
- Six mois d'expérience en vente sédentaire ou 2 ans d'expérience reliée à

l'industrie
- Bilingue (français et anglais)
- Un désir pour apprendre et démonstration d'initiative
- Innovant, motivé et possédant des compétences en communication.
- Compétent en MS Word et Excel
- Capacité de maintenir des bonnes relations entre les départements
- Avoir la volonté de travailler hors des heures prévues et assister

occasionnellement à des conférences durant la fin de semaine
- Compétences requises: communication, attention particulière aux détails,

compétences interpersonnelles et sagacité en vente

About the Role

What You'll Do
- Service, grow, and develop accounts.
- Achieve daily performance standards (calls, orders, sell time, quota).
- Meet assigned revenue and profit goals.
- Provide pricing and product availability.
- Position products and services to meet customer needs.
- Maintain customer profiles and information.
- Process return authorizations and handle incoming calls.
- Provide ETA and shipping information.
- Process orders accurately and maintain back-order accounts.
- Assist in developing accounts with outside associates or Business Development Reps.
- Deliver excellent follow-up and customer service.
- Attend TD SYNNEX training, reseller/industry events.

What We're Looking For
- High School Diploma required; post-secondary education an asset with 6 months of inside sales experience or 2 years industry-related experience.
- Bilingual (English and French).
- Strong desire to learn and show initiative.
- Innovative, self-motivated, and excellent communication skills.
- Proficient in MS Word and Excel.
- Good interdepartmental relationships.
- Willingness to work extended hours and attend weekend conferences occasionally.
- Core competencies: communication, detail orientation, interpersonal skills, and sales acumen.

LI-AI1

**Key Skills**

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for